
USAA Reviews
USAA Reviews
We agree! My husband and I are both active duty and feel that USAA no longer has our back.
- Everything after ceo change
Still awaiting an answer from USAA
User's recommendation: Good luck.
Don't know me PIN number
User's recommendation: Way to go directly to a human.
Insurance on car
Home insurance
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerNotice email non-payment on our auto and rental insurance account
Need to wait til tomorrow to call and speak to customer service. I'm not very computer literate
Res r an car
Phone system
User's recommendation: Change banks.
Praise
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Not registered sent item without registration
User's recommendation: Watch authentic business practices.
They don't care
User's recommendation: Go elsewhere....
My debitcard is locked
Burocratic nightmare
User's recommendation: Don’t join.
- Customer service is unreachable when you are in trouble
I am locked out of my USAA account
User's recommendation: Consider USAA very carefully.
Worst customer service ever
User's recommendation: Use Discover, Capital One or Chase.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer- Very difficult to talk to a person in customer support
- Cant get ahold of anyone who put restrictions on accounts
- Legal dept innaccessable
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Said the lamb just as she is led to slaughter. What slays me is the mistake of confusing the "extreme helpfulness" of the USAA employee who takes your money with the "criminal evasions" of the clerk one desk over who "denies your claim".