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Started about a year or so ago. USAA started prioritizing payments and debits to benefit them. So it would send me into the negative because they would hold onto bigger debits. Fees upon fees upon fees. Then I purchase something in July and it is debited from my...
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#1397594
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USAA Roadside assistance left me sitting on the side of I-15 for 4 hours today. Despite my pleas for help and letting them know I did not feel I was safe (why bother to ask the question if you aren't going to do anything about it - Seriously!! It was insulting.). They...
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#1397384
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I asked for automobile and homeowners insurance quotes on November 4th 2018. To get the quotes I was required to "join" USAA.against my better judgement I gave them all of the personal information requested including my Social Security account number. I got the quotes...
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1.0
#1394891
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Usaa - Disappointed

They are making a Florence disaster causing more stress and depression than needed. They low balled the monies needed to make tue home go back to pre florence and now w all i and my family yave and r gping turough and aigumenting tje monthly paymentnby 137$ while under contract they are making me battle ...they are horrific
#1393176
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I am insured up to 237k for dwelling damages...damages after 2 trees fell across my home and thied took fences out ...eaited 4wver to get a setflement that barely covers 1/4 of the damage of my home i bought 32 days b4 Florence came in. The field adjusters which i...
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#1393175
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Usaa - Horrible customer service

I ask usaa to quit calling, messaging me & emails. I still get emails No one knows why. They refuse to respond to my messages and tweets. Stay away!
1.0
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Reliability
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#1389332
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How is it possible that USAA could take 32 days to carry out a client’s order to sell stock?I’m still waiting for my explanation from USAA’s CEO. Too chicken to answer me? He’ll have no choice but to answer to the Federal Trade Commission and the SEC.. I was also told...
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Anonymous
s johnson

I stopped using Usaa brokerage service 10 years ago- executed orders were *** also have dropped all usaa services ,credit card. houseand car insurance found better service and...

1.0
#1387076
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Everything started when me and my wife relocated from the state of Indiana to the state of Florida, we had to live out of different hotels. As we were staying a different hotels many things were wrong with certain rooms as far as flooding, blood on mattress, bugs,...
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Anonymous
Lucia King

Same thing happened to my son. Him with 4 children, rent, groceries, regular bills and child support. They are holding him responisible 14000 dollars. How can they do this and...

Anonymous
Anonymous

Not sure what you did to them, but they never hold my deposits. I love USAA

#1384802
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Usaa - Not a good bank for veterans

I made 2 moble deposits to my account. They gave me half of the first one and put all of the second on on hold. And i got to wait until next friday for my money. I called them and they told my that my deposits are on hold until next week, i told them that was unacceptable and as soon as i can i will take my money and close the account.
1.4
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Billing Practices
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Diversity of Products or Services
Interest Rate
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Value for money
Website
#1380450
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USAA are a disgrace to call them self a military service bank for veterans, i've been with them for the longest time and when i finally needed to get a mortgage loan they pre approved me and all the paper work get started and before closing they tell me my loan hasn't...
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1.0
#1377391
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