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I HAVE BEEN WITH USAA FOR THREE YEARS.. IN JUNE 2011 MY CAR WAS STOLEN AND TOTALED USAA STATED THAT THEY CAN'T COMPENSATE ME FOR MY STOLEN VEHICLE BECAUSE IT HAS A SCRATCH ON THE TRUNK THAT WAS REPAIRED A YEAR AGO THROUGH THEM..

WHAT HAS THAT HAVE TO DO WITH MY CAR BEING STOLEN AND TOTALED?? I HAVE STILL NOT BEEN COMPENSATED AND IT'S THE END OF SEP.. THEN ON TOP OF THAT THEY TELL ME THEY WILL NOT RENEW MY POLICY AND BLOCK MY ACCESS TO USAA.COM.. A BUNCH OF LOW LIVES!!

AS A VETERAN I HAVE NEVER BEEN SO DISPLEASED WITH A MILITARY SERVICES OR SHOULD I SAY "SUPPOSED MILITARY PROVIDER" IN MY LIFE.. I AM SO GLAD I FOUND THIS SITE..

LOOKIN FOR MORE LIKE IT.. I AM ALSO REPORTING THEM TO THE BETTER BUSINESS BUREAU AND MY ATTORNEY GENERAL..

Monetary Loss: $15.

Location: Dallas, Texas

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#363481

To someone who knows better. For someone who knows better, or claims too, you sure don't know anything!!

If any of this were the case I wouldn't have a complaint now would I!! You should use your brain and think before you jump in shark infested waters. And for the record I don't talk smack over the internet. If you have nothing useful or positive to say about individuals and their situations please don't comment!!USAA has done alot of us veterans and military personal wrong.

And if they feel like I do then someone who knows better you should know bwtter than to come at a pissed off marine with that!! Hope you love reading this!!

#362807

How about the whole story? Did you have full coverage or liability only?

In order to be cancelled, some sort of negative action (fraudulent claims, nonpayment, excessive points on a driving record, etc.) had to occur.

It is clearly stated in your policy why USAA may not renew your policy. I just love reading one-sided situations.

#349618

THANKS FOR THE INFO LARRY REALLY FEELS GOOD TOO KNOW ABOUT BETTER SERVICES..

#348852

Hey Mann Down,

Me too. What I did was switch to Navy Fed.

USAA SUCKS!! when it comes to taking care of their customers. I sent letters to all the board of directors, BBB, Texas Attorney General and the FTC. Did it help?

Absolutely NOT! But it felt good. USAA did call me back and apologize...,like it mattered. I already switched to NFCU.

Much better customer service. Good Luck brother!

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