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Pissed O Una

My account is locked why?

Top question

My account is locked and I cant get ahold of anyone i need help

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Guest

I filed a claim on March 3 and was advised I would receive confirmation. I never received confirmation and on the many times I have called since (almost daily) I have been advised my account is locked?????? How and when can I get my car repaired?????

Harry Rollins
Financial Expert

According to the information stated at usaa.com, to unlock your account you should follow the steps below:
  • Ask to have your account unlocked;
  • Verify your identity by answering a few questions;
  • Reset your password when you're granted temporary access to usaa.com.

Guest

When usaa locks your account, you cannot contact them because they will not recognize any of your identification numbers, including your membership number. My account is locked due to fraud charges on my credit card. It's as though I am not a member. USAA carries my home and auto insurance, God forbid I should be involvled in an auto accident or my home would get damaged. I cannot call and talk anyone!!!!!!!

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Jay W Ezg

How do I get my policy number?

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1 comment
Harry Rollins
Financial Expert

According to the USAA help section, a policy number is a digit number that should be listed on your blue USAA card.
To get more information about your policy, please contact the USAA customer care team by phone at 1-80*-531-8405.

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Taylor B Hhx
Verified Reviewer

Could you send me a quote for car insurance?

I’m getting a 2021 Subaru Forester premium. I’m 22 yr old female, active duty with no accidents.

I’d need full coverage.

And I’d have it registered in either IL or NV. Could I get a quote for both states please?

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1 comment
Harry Rollins
Financial Expert


According to USAA Com, you may try to submit your request for a free quote at usaa.com/inet/wc/auto-insurance or by calling 800-292-8045.

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Davian S Jte

Why is my account locked

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1 comment
Harry Rollins
Financial Expert

According to the USAA help section, the account may be locked if some of your identification information is incorrect.

To unlock your account, please follow these steps:
  • ask to have your account unlocked;
  • verify your identity by answering a few questions;
  • reset your password when you're granted temporary access to usaa.com.

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Karen D Zil

Is there a grace period?

My son has USAA shirts. His car was totaled.

He just purchased a used car to replace it. How long does he have to obtain coverage with USAA?

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1 comment
Harry Rollins
Financial Expert

According to USAA FAQs filing a claim on usaa.com takes 15 minutes. A claims representative will be assigned to your case automatically. Simple claims can be completed without a telephone call.

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Sala Ina

Hello, Im currently not a member but I am a veteran

Hello, Im currently not a member but I am a veteran. Does USAA offer HELOC loans and if so, what are the current rates they offer ?

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Kamil Cxk

I have USAA home owners insurance

I have USAA home owners insurance. I receltnly filed a claim for flooding in my batroom and master bed room.

USAA sent me a settlement check but I have questions about it. I have tired for a week to get someone from USAA to call me. I am told a "manger' will call me.

Yet, one has called. How do I get a return call?

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Deakon Ekk

Do you have an agent or office in Poplar Bluff, MO

Do you have an agent or office in Poplar Bluff, MO? We called the main number and they told us to contact the agent in Poplar Bluff.Thank you.

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Marilyn H Zun
Verified Reviewer

If I were to purchase a mobile home, double wide, 2000 square feet, home much would the insurance be?

Second question, do you insure metal buildings used as homes? 2200 square feet of living space, heated and air conditioning.

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Glenna C Jcz

Qualifications

I share ownership of a vehicle with a veteran. Do I qualiy with him for insurance. Can I put other vehicles (registerd in my name only) on the policy as well?

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Robert L Haz

How can I get home insurance to go along with my car insurance? I already have your car insurance

Give me a quote for having home a along with my car insurance.?"………………………………………………………."…………………………………..

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Michael J Bkj

How do I cancel membership?

All of my information you have is outdated. I verified my identity at USAA.com/verify over a week ago.

Message said you got it and would call within 48 hours. It has been 8 days now and no call.

The only correct info you have is my name and social security. I have had enough and want to cancel

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Anita L Xwl
Verified Reviewer

What is the automated number for checking my balance

I want the automated phone number to call and check my balance. I do not want to talk to a live person.

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Stephan L Oen

401k access

I am a former USAA employee with a small 401k through USAA. I can’t for the life of me remember how to access those funds.

Is there a corporate number that I can call?

Please advise. Thank you in advance.

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Manuel T Ewn

Tengo un aviso de pago

Soy Manuel Tené tuve un accidente con un cliente de esta compañía de seguro, me llegó una carta dónde pide que llene mis datos y conjuntamente con mi póliza de seguro lo envía por correo, pero mi carro no tiene seguro que puedo hacer

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Robert A Cfp

wanted to know if you provide personal loans?

I am a veteran from the US Navy from Jan '66 thru Jan '70. I was at the rank of DK3 (E4) with an honorable discharge. I once had USAA for my auto insurance but changed to Mercury Insurance

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Edith H Woi
Verified Reviewer

I've been informed that an acct has been opened in my name

I didn't open an acct with you and have no info regarding this Can you enlighten me on what I need to do to make the sure the information is dent to me and only me?

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Jaime A Pen

membership

My brother is a member and active reserves - am I able to become a member with USAA? If so what would I need to do and what would you need from me and or my brother?

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Maurice C Ckm

How can I close my savings account

MY EMAIL NO LONGER RECEIVES and I'm 79 years old, hard of hearing and barely understand technology SO, PHONE ME INSTEAD.

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LaVon P Qff

Do I now qualify for a VA loan to buy a house, since I'm a child of a veteran?

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