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My name is Eddie Austin Im 52 and disabled and hardly can walk Me and my grandson was headed to a funeral where is a nice pretty sunny day it was is in the evening about 6 oclockWe had a wreck on the 19th a tire blew causing us to flip a whole bunch ofWe have been working with them trying to get them to help us recover our personal belongings on the damage vehicle they have not given no assistance and my grandson was paying full coverage since I dont want to help him they need to get this on the role I am tired of sitting here with none of my stuff as of now Im very mad of how they been treating my grandson and *** they disrespect the veterans theyre supposed to serve and their family members this is going to be resolvedNow they need to be giving phone calls and getting this fixed ASAP when someone pays for something youre supposed to get the services you pay for
User's recommendation: Don’t use Usaa they’re lying cheating ***.
Product or Service Mentioned: Usaa Claim.
Monetary Loss: $99999.
Preferred solution: Deliver product or service ordered.
USAA Cons: Lie about accepting anyone who has served, Unwillingness to fix problem usaa created, Ineptitude and uncaring attitude of staff, Anything about customer service.