The bill pay service is so ineffective and slow that some bill arrived late. I guess they use a 3rd party service.
Charges take days to post on your account always showing inaccurate balance. I personally went back to Chase Bank, it offers free military account, free money orders and checks.
The only benefit I received from USSA was getting paid a day early, but I can wait another day rather than put up with all the headaches USAA has caused me.
Product or Service Mentioned: Usaa Account.
Reason of review: Problems with payment.