State: North Carolina Product: Usaa Auto Claim Clear all filters (2 of 101 reviews match)
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1.1
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My car was in an accident the same day they towed my car to their partner shop (Big Mistake) I haven’t seen my car since and a week later after me calling and asking about my car some adjuster calls me and tells me they don’t think the damage under my hood was caused...
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Review
#1361544 Review #1361544 is a subjective opinion of poster.
Service
Usaa Auto Claim
Reason of review
Problems with payment
1.7
Details
I gave them 14 years of service when i finally needed their help with an accident they tried to help the other party involved in accident with medical billing but wouldn’t help me. On top of this when i got into another small accident they cancelled and wouldn’t assist...
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2 comments
Anonymous
#1538051

I am not an auto adjuster, but I don't believe an auto insurance policy covers medical costs for the party who buys it. They will cover the injured party damaged auto and/or medical, if their insured party is liable, they generally will cover their own parties damaged vehicle and uninsured motorists if the other party is at fault and doesn't have insurance or enough insurance.

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Review
#1317416 Review #1317416 is a subjective opinion of poster.
Service
Usaa Auto Claim
Reason of review
Poor customer service

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