State: New Mexico Product: Usaa Banking Service Clear all filters (2 of 56 reviews match)
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For the past two years, every time I've called USAA to do anything that is not an advantage to the bank in some way, I have been unable to complete the process and for the same reasons. Being put on hold forever, being disconnected, and being transferred to someone...
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2 comments
Anonymous
#1625859

I have the same problem call explain your problem, put on hold, explain your problem again, hold again, transferred and hung up on. They will give you phone numbers to call- they aren’t working numbers, when you call back to tell them you just start over.

Calls often last over 4 plus hours.

No resolutions! Everyone you talk to tells you something different..

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Review
#1434292 Review #1434292 is a subjective opinion of poster.
Service
Usaa Banking Service
Reason of review
Problems with payment
Been a customer of USAA since 1979. They were great to work with here and abroad. I could not have been happier with my banking situation. Retirement (1995) was seamless and the great service continued till 2010 when I lost my job; no fault of my own, the economy...
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1 comment
Anonymous
#510482

Since you are driving to the Springs can I assume you currently reside in Colorado? If that is true and if they have in fact placed your account into collections, check to see if they sent you a 30, 60, 90 day notice of your past due debt AND per Colorado law a registered letter stating your account is now in collections.

If you are in collections and did not receive that registered letter you can dispute the validity of debt with agencies who will remove the entry due to no proof.

This is not legal/financial advise and non payment on collections may result in loss of the ability to use the USAA.com website as well as receive credit from them again.

Review
#324054 Review #324054 is a subjective opinion of poster.
Service
Usaa Banking Service

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9800 Fredericksburg Road
San Antonio, Texas 78288
United States
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(800) 531-6095
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