State: New Mexico Product: Usaa Auto Claim Clear all filters (1 of 96 reviews match)
filters
State:
City:
Show
Product:
1.0
Details
After paying premiums for years, the first time I have a minor accident ($1800 damage), the company referred a 'negotiator' to my claim and sent me a check for $700 after saying they'd waive my deductible.Their claims reps are rude, unresponsive and not at all customer...
View full review
1 comment
Anonymous
#1227598

The largest insurance companies have now moved to online claim processes. The use of photos and a detailed estimate is the standard resource for handling claims. These compani...

Review
#935123 Review #935123 is a subjective opinion of poster.
Service
Usaa Auto Claim
Cons
  • Being hung up on
  • Employees unwillingness to help
Reason of review
Poor customer service
Loss
$1829
Preferred solution
Deliver product or service ordered
Tags
  • Bad Usaa
  • Thieves Scammers
  • Poor Company Ethics

Contact USAA Customer Service

Mailing Address:
USAA
9800 Fredericksburg Road
San Antonio, Texas 78288
United States
Phone:
(800) 531-6095
All USAA Contacts