I guess I wasn’t aware of the billing cycle and I made my monthly payment a day early and I was charge with a late payment and defaulted on my loan. I never imagined.
Talked to a representative online and I thought my issue was resolved. Not a chance. I received a letter in the mail saying I was defaulting on a payment that’s not due until the 28th. Consumer service was terrible and a waste of my time.
Make sure you never pay early only pay on your due date! You will be penalized if you pay early.
Product or Service Mentioned: Usaa Loan.
Reason of review: Problems with payment.