A bad wind storm came through and totally destroyed part of my deck, When I sent the pictures in they set up for an estimator to come out.The estimator low balled my damage.
I never received or saw USAA estimate, I received and email stating my claim was paid and here is $500.00 because I have a $500.00 deductible.
Estimate was for $2800.00.USAA told me that i was being ripped off and the guy on the phone told me, " well looks like you can repair that" a telemarketer telling me no damage.
I have been a loyal customer since 2002, first claim ever and they will not even talk to me about it.
The lies about USAA taking care of its customers and soldiers is a scam and BS, do not fall for it, find another company...Fast
Reason of review: Pricing issue.
Monetary Loss: $2800.