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Update by user Jul 02, 2021
USAA knows what i said is true and they have made no attempt to make it right. They spend more money on propaganda messages on TV and internet than they do paying claims.
They will cheat you when your vehicle is totaled, they will not even look at NADA or Kelly Blue book for the value of it.
The use a crooked company called CCC. Ask them before you buy their insurance..
Original review posted by user Jun 01, 2021
USAA only uses military and their families to make money they don't give a crap about you. they stand behind the flag Only to deceive you and take your money and Keep going UP and UP and UP on prices.
they have doubled my home insurance, they refuse to use NADA or Kelly blue book to price your vehicle when it is totaled. They screw you with company called CCC that was created to do nothing but screw you. CCC goes on the internet and logs lowball priced oil burning, transmission leaking, bald tires, no brakes, pealing rusting paint, vehicles they see for sale almost anywhere never checking them out to see if they are good quality clean cars. then when yours is totaled they say there was one for sale like yours that was thousands less that NADA for sale so yours is not worth what NADA or Kelly BB says it is.
You will NEVER find any car dealer that uses CCC to buy and sell cars by because CCC is a scam created and used by some insurance companies to lie and screw you...... Ask USAA who they use don't take my word for it.. Also USAA will keep charging you for that vehicle after that vehicle is totaled which is also illegal. Watch your bank account.....
screwlllllllllllllllllllllllllllllllllll you you you. The compnay
User's recommendation: Drop USAA you will be money ahead.
Product or Service Mentioned: Usaa Auto Insurance.
Monetary Loss: $8.
Preferred solution: Pay the true value of vehicles you insure and stop cheating and lying..
USAA Cons: Lack of integrity, Customer service sucks, Accountability, Cheat military.