Aiken, South Carolina
1 comment

Called into USAA at the end of DEC 2013 to inquire about auto and home insurance.Was disconnected by USAA's "survey request" automated service; and subsequently reconnected to a different agent.

Related: USAA delay reimbursement

Unbeknown to me the 1st agent issued a home policy without my consent.

If that were not enough-- USAA apparently filters its "member reviews" because my complaint of this practice via the member review method never saw "the light of day" in their system-- it was never published.No wonder all that you ever see on their website are glowing reviews of their service and company; with only a minor slight shown now and then to promote a frabricated image of fairness.

Review about: Company Policy.

Review #468982 is a subjective opinion of a user.

PRODUCT OR SERVICE Usaa Auto Insurance
Reason of Review / Monetary Loss Not specified / Not specified
Preferred solution Not specified

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Anonymous
#789532

Seriously?Grow up, kid.

They accidentally issued a policy.I'm going to bet they apologized and cancelled it.

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