State: Indiana City: Lawrenceburg Product: Usaa Auto Claim Clear all filters (1 of 101 reviews match)
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USAA in Lawrenceburg, Indiana - Poor customer Service

1.0
Details
one of their members rear ended my daughter could not get their estimate on our damage they said I had to have. for my shop to repair it took multiply phone calls and a complaint to BBB to get it. then when I tried to get diminished value was told car was high mileage less than 10,000 mile a year so they did not have to pay anything it is 14 years old but only 136000 miles , but about $8,000-$10,000 in customization work done to the car All the time they keep reminding me they would sue me !!! would never buy anything from them And I am exMilitary their so called target group
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Review
#945500 Review #945500 is a subjective opinion of poster.
Service
Usaa Auto Claim
Cons
  • Never resolves issues
  • Wanting to blame others for their mistakes
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Full refund
Tags
  • Games Insurance Companies Play

Contact USAA Customer Service

Mailing Address:
USAA
9800 Fredericksburg Road
San Antonio, Texas 78288
United States
Phone:
(800) 531-6095
All USAA Contacts