USAA - Horrible Claims Experience
I have had the worst experience with my auto claim with USAA. They have not paid for my rental car which was over $800.00 and they have only paid for 90% of my auto repairs.
The body shop had to fight them to get them to pay that much. I am at this point out over $1800.00 and I may have to eventually go to mediation to get this resolved. They are very uncaring and are bad about returning phone calls. I have even spoken to management and have not gotten any resolution.
I have had the worst experience with my auto claim with USAA. They have not paid for my rental car which was over $800.00 and they have only paid for 90% of my auto repairs. The body shop had to fight them to get them to pay that much. I am at this point out over $1800.00 and I may have to eventually go to mediation to get this resolved.
They are very uncaring and are bad about returning phone calls. I have even spoken to management and have not gotten any resolution.
Reason of review: Claim issue.
Monetary Loss: $1800.
Preferred solution: Full refund.
USAA Cons: Claims adjuster experience.
Location: 1025 Rittiman Rd, San Antonio, TX 78218, USA
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Comments
Please avoid publishing any personal information and promotional content
Another bogus report.
This is not bogus. I am a real person and still dealing with this issue.