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I have had the worst experience with my auto claim with USAA.They have not paid for my rental car which was over $800.00 and they have only paid for 90% of my auto repairs.

The body shop had to fight them to get them to pay that much. I am at this point out over $1800.00 and I may have to eventually go to mediation to get this resolved. They are very uncaring and are bad about returning phone calls. I have even spoken to management and have not gotten any resolution.

I have had the worst experience with my auto claim with USAA. They have not paid for my rental car which was over $800.00 and they have only paid for 90% of my auto repairs. The body shop had to fight them to get them to pay that much. I am at this point out over $1800.00 and I may have to eventually go to mediation to get this resolved.

They are very uncaring and are bad about returning phone calls.I have even spoken to management and have not gotten any resolution.

Review about: Usaa Auto Claim.

Reason of review: Claim issue.

Monetary Loss: $1800.

Preferred solution: Full refund.

I didn't like: Claims adjuster experience.

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Anonymous
#1398204

Another bogus report.

mglandreth
to Anonymous #1398240

This is not bogus. I am a real person and still dealing with this issue.

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