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Hi, I'm not costumer of the bank but I have complaint. About 45 days ago I sold iphone 11 to your costumer named Anthony Samson Success and I need to get payment from Usaa bank by international transaction so I have got from the bank mail from this adress:
I would like to know Is this real mail or maybe fake mail?
because they asking me imaginary request before they transfer me the payment and I suspect its scam.
The costumer allready got his purchase 1 month ago and. I have not got payment yet, they just make dificults and holding the payment for strange request.
I"ve got the all graft of things in mails.
I want if you please can verify the adress mail Is it real or fake? and if you really have costumer named Anthony Samson Success his adress is:
64A Thackeray road
eastham London UK
phone number 181********
Hope you can help me resolve this problem.
Preferred solution: Let the company propose a solution.
USAA Pros: General customer service.
USAA Cons: Horrible customer service.