Stilwell, Oklahoma
Not resolved
0 comments

I have been a Member with USAA since 1997. I will no longer deal with these condescending snobs.

I deposited a check for $1500.00 thru easy deposits provided by UPS. USAA has never put a hold on my checks until now. This particular check has a 7 day hold on it. I called USAA, talked to a Representative who treated me like a child.

I asked to talk to a Supervisor and she was even worse. She talked down to me, was condescending, even told me to use a credit card to buy my medications for tomorrow. I informed her I had no credit cards. I called the Bank the personal check was from, the funds were in there.

I gave this information to the USAA Supervisor, I asked her why she could not call the bank to verify the funds and she said they did not do that anymore it was all electronic now.

Well to *** with USAA! I'm disabled Vet on a fixed income and I told her I did not have the money to get my medications, I asked if she could at least release $200.00 to get my medications and she said no I can't do that sorry.

Product or Service Mentioned: Usaa Check Deposit.

Reason of review: Order processing issue.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

USAA Reviews

  1. 393 reviews
  2. 155 reviews
  3. 57 reviews
  4. 26 reviews
  5. 14 reviews
USAA reviews