Usaa Customer Care Reviews in Georgia, USA
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USAA - Customer service sucks
Don't try to get anything done with customer service at usaa. Thank god I am not a member. From held with logon and requesting a pre-qulified mortgage I hit a stone wall with customer service. They are the worst people to deal with. Thier customer service and mortgage people are rude and uncooperative. Take your business elsewhere. If you are military, go to Navy Federal Credit Union. You are treated like you are wasting their time answering questions. They DO NOT want your business! They will not answer your questions without asking you a ton of questions in return. You are the customer, not them. They do not have an email address for you to contact them and they would not provide a mailing address. You do not want to do business with a company like that. You are treated worse than the VA! They have no respect for the military. They just want your money.
Review
Service
Usaa Customer Care
Reason of review
Poor customer service
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The customer service is aweful and more interested in explaining to me why something was my fault instead of actually helping me.They rejected a check for insufficient funds when my account showed over twice the amount of the check as "available funds" on their own app...
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Review
Service
Usaa Customer Care
Reason of review
Poor customer service
Usaa Customer Care Review
Horrible customer service . Mortgage department is a joke.
Review
Service
Usaa Customer Care
Reason of review
Poor customer service
Usaa Customer Care Review from Vinings, Georgia
Customer service is ridiculously rude they don't know how to open a correct fraud alert. The representatives will be little you for something 6 years ago. People change people make mistakes. It is not Usaa rep or agents job to be little a customer and make them feel so low. They never refunded my nsf fee due to their own agent didn't open a fraud case properly. And now they are holding finds of my money for something back In 2011. And also for mistakes made last year. I absolutely have been discusted with the way Ussa has changed.
Review
Service
Usaa Customer Care
Reason of review
Poor customer service
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Sounds like you cannot manage your finances or just want to lie about USAA. Which is it?