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Three days ago I looked at my account and realized that someone had done a transer of over $2100 from my Checking and Savings account. I immediately called USAA and asked the Rep to place a lock on my account as there was a couple of hundred dollars left in my account.

They told me they would do an investigation and my account would "settle" for credit withing 3 business days. I'm literally on the other line and the rep is telling me that the funds were transfered to a pay pal account which I don't even have and that the funds are not covered under Federal Banking Laws. She's got me on hold .................can someone please help!!!

I am in a panic mode as that is all the money I have!!! my email address is slade3237@***.com

Reason of review: Fraud.

Monetary Loss: $2200.

Preferred solution: Full refund.

USAA Cons: Being treated like a criminal, Using comparable quotes to justify not paying for losses.

Location: Jacksonville, North Carolina

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