USAA Reviews in Florida, USA
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(92 of 1400 reviews match)
Most helpful reviews first
USAA hit my car when attempting to get into my lane, BEHIND my car AFTER CROSSING EASTBOUND Manatee Avenue East (going NORTH...) from 45th St W to reach the MEDIAN and then get into Manatee Avenue W WESTBOUND. There were NO MORE LANES, of 2, to my left , to continue...
Usaa Auto Insurance
Reason of review
Problems with payment
USAA review in Fort Myers, Florida: Insurance rated by Consumers as the best?
Homeowners rates kept going up, so I was quoted by an outside agent same company at alot less and they dug for my discounts. I am now seeing the same thing with car insurance, veteran, prior first responder and a senior with no tickets, no accidents, may have to move thi also. Do your homework, get quotes every year.
USAA review in Saint Petersburg, Florida: CRIMINALS
Collection of Accounts NEVER CLOSED NOT OWED LLEGAL CHARGEBACKS They wait til Merchants send refunds They put temporary credit after merchants refund THIS A (PRETEND CREDIT) NEVER APPLIES TO BALANCE 34 year Member Aug 2018 FRAUD USSA NOT ACCOUNTABLE NO Access to Web sites ALL PINS TEMPORARY ALL PASSWORDS TEMPORY LOCKED OUT TRYING TO MAKE PERMANET. When I call I am told put my request in writing I HAVE NOT BEEN ABLE TO COMMUNICATE WITH USAA
Usaa Credit Card
USAA review in Navarre, Florida: Total Loss Department
These guys and their process are a solid one star. Disorganized, looses signed documents, assumes where car is. Aa month later still jave not payment. They are real quick to total. Automated phone system has a lot to be desired.
Usaa Auto Claim
USAA review in North Miami Beach, Florida: They sold my investment accounts
I had all my retirement and investment accounts with USAA. I got a letter saying some accounts were moving to Charles Schwab. Well, it turns out some are moving to C.S. and some have already been moved for Victory Capital. NO ONE every told me that anything had been moved for Victory Capital and this goes back several months. Now I want to close the accounts that are going to C.S. and USAA plans on charging me a fee. They are going to charge me to close accounts that they are going to get rid of.
100% of the times my husband and I have phoned the call center, they either massively screw it up, or they just simply make too hard and we give up. Resulting in the need of a vodka shot. The Check Incident We needed two separate check. 1 for rental deposit, 1 for 1st...
- Free account
- Worst processes
- Incompetent customer call center staff
USAA review in Tampa, Florida: Stupidity
Ill never go back now. I was told by Pauline on sept 04 at 942 am et that i had a check being sent to me at my new address and i checked the mail ever since. Then i called just now and was told the people who sent the check sent it to my old address. I updated the address last month, but evidently there's people who dont care, so they'll never have to worry about me coming back. N9w i have to wait until oct 1 to get it.
I called USAA car insurance and they wanted $1,000 more then what I am paying now for the same insurance. I'm a 40% disabled vet and a senior citizen. I will never call them again.
Reason of review
I paid my full balance $509.00 on the first of this month, I checked the automatic system and was told that I had $0 balance and my available credit was once again $500.I went to the bank for a cash withdrawal and was denied! I called USAA and the first person told me...
Reason of review
Poor customer service
USAA review in Boynton Beach, Florida: Horrible--life insurance
I used to think USAA was very good but they really have some serious issues between their departments now. Their life insurance group (sales, marketing and underwriting) doesnt know what the other is doing. I was escalated up to the executive office and they couldnt reconcile the issues and just told me sorry we cant help. My experience was horrible and I will not recommend USAA for life insurance until they address the conflicts between their departments.
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