Update added by user Jan 03, 2012
USAA left me homeless, freezing, starving, and with no where to turn!
Original review posted by user Jan 03, 2012
USAA is a horrible company.A man broke into a vacant apartment in my building and set it on fire.
It took my home and everything in it. I have loyally payed on time for ten years to maintain a $23,000 renter's insurance policy. My adjuster and USAA's "contracted" vendors have done everything in their power to screw me over. Watching your house burn to the ground is horrible in itself.
USAA has treated me with no compassion, care, loyalty, or concern. They have lied to me, cheated me, and made it impossible to recover from this terrible tragedy. I have been homeless for a year due to their inability to pay what I am entitled to. I do not wish this on anyone.
Do not use USAA services in any capacity.You will regret it.
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