4101-4199 Bee Cave Rd, West Lake Hills, TX 78746, USA
Not resolved

I refinanced through USAA. Big mistake the process took way too much time and I was charged extra.

Correspondence was terrible, moved from one person to another. Now they say I don't have enough money in my escrow account but it is the same figures that are on my closing papers. I paid for the taxes upfront now they say it was not paid. They chose the title company now they blame the title company for all the problems.

I would have used a title company close to me but USAA chose one in another state.

Take your business else where before you are stuck with USAA. One unhappy customer.

Review about: Usaa Mortgage Refinance.

Reason of review: Poor customer service.

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