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I am a 2nd generation US Army Officer. I was a USAA member for 30 years and had every kind of insurance with them.

I had a 3 year old truck stolen that USAA insured, my first large claim. Not only did they refuse to cover my loss but intimated that I conspired to have it stolen! Not true, no evidence just a deceitful ruse USAA uses to refuse coverage on large claims. They know it is not worth hiring attorneys to fight them, they know how to use the legal system against the little guy.

They are NOT the same company they used to be!!! Don’t believe the commercials!!! Want more details- email me. I am a DISSATISFIED USAA CUSTOMER for life!!!

Lt. Joe Veytia Joe.veytia@yahoo.com

Product or Service Mentioned: Usaa Auto Claim.

Reason of review: Poor customer service.

Company wrote 0 private or public responses to the review from Jan 05.
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Strange, this has not been my experience. More to this story?? If your claim is correct, you can contact the State Insurance Commission for help.

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