A USAA insured pulled out from a private drive and my son hit it. A Corpus Christi Police Officer saw the accident and issued a ticket to the USAA driver.
My truck was totaled and USAA offered to settle the loss for 50% and a few days of rental.
USAA never questioned the witness/Corpus Christi Police Officer and failed to do a complete investigation. The USAA adjuster only wanted to view information that was benefical to USAA only.
I had to file suit, but USAA Claims should be suited also for there failure to view and settle claims fairly.
Location: San Antonio, Texas