Did not remove coverage when asked. Two years ago I asked US AA to remove coverage from my vehicle as I was not using it.
It wasn’t until recently that I realize my vehicle was still covered. They told me they could not reimburse me because I didn’t catch it in time.
They admitted that I did call In asking for it to be removed , But it was my fault as I did not catch their mistake. I immediately canceled my policy with them.
Product or Service Mentioned: Usaa Auto Insurance.
Reason of review: Return, Exchange or Cancellation Policy.