Contact USAA Customer Service
Contact Information
USAA Phone Numbers
Toll-Free Number:
- (800) 531-6095
Auto Glass Repair:
- (888) 452-7754
Claims:
- (800) 531-8222
Customer Service:
- (800) 531-6095
- (800) 771-9960
Deployed:
- (210) 498-2722 Collect
- (877) 233-7569 Toll Free
Financial Advice:
- (877) 314-2255
Investments:
- (800) 531-8448
Main Number:
- (800) 531-8722
- (210) 531-8722
Policy Service:
- (800) 531-8111
Roadside Assistance:
- (800) 531-8555
Shopping & Discounts:
- (800) 531-8430
USAA Chat:
USAA Email:
Corporate Office Address:
Fax:
Other Info:
Monday to Friday, 8 a.m. – 5 p.m. CT
Help in Social Networks:
Summary of USAA Customer Service Calls
CALLS
CONNECTIONS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Customers Contact USAA to Ask about:
Product/ Service Question:
- “Get quote for car insurance”
- “Insurance”
- “Insurance questions”
Payments and Charges Question:
- “When is my next car payment due”
- “Double payment”
Cards Question:
- “Credit card”
- “Need new card”
Return/ Replace Question:
- “Changing coverage”
- “Glass window replacement”
Staff Question:
- “What is you email address for customer service?”
Account Question:
- “Blocked account” , Review # 1573407
Activation/ Cancellation Question:
- “Policy's cancelled,my bank account not credited”
Shipping and Delivery Question:
- “Have not gotten money transferred to my account”
Other Question:
- “Want to speak with representatives”
- “Claim”
- “Claims”
About
Pros: What they used to be, How usaa used to operate and care for its members, Respectful customer service, People that were there 4 years ago, Frustrating
Cons: Horrible customer service, Being treated like a criminal, Employees unwillingness to help, Lack of understanding, Did not resove issue
USAA is a company that was founded in 1922 by a group of U.S. Army officers. USAA is an abbreviation for United Services Automobile Association. At the present time the company is based in San Antonio, Texas. USAA specializes in property and casualty insurance, life insurance, financial planning products, banking, and investments. Company's revenue totals to $13,5 billion. It employs more than 21,800 people. USAA is on the lists of Fortune 200. The company focuses on the customers who are military members and their families. USAA was one of the first companies that started to sell its products and services directly.
USAA is ranked 218 out of 2567 in Financial Services category
USA, Worldwide
USAA Stats
Number of Reviews
Number of Comments
Number of Calls
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