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Summary of Usaa Customer Service Calls

9 TOTAL CALLS
89% SUCCESSFUL CONNECTIONS
03:26 AVG CALL DURATION
0% ISSUES RESOLVED

Customers Contact Usaa to Ask about:

Payments and Charges:

  • “Double payment”

Other:

  • “Aito claim”
  • “Fraud”

About Usaa

Top 5 Likes about Usaa

How usaa used to operate and care for its members, Respectful customer service, Prompt responses, Easy to access by phone, Customer service is great

Top 5 Dislikes about Usaa

Horrible customer service, Being treated like a criminal, Employees unwillingness to help, Did not resove issue, Very poor business practices

Summary

USAA is a company that was founded in 1922 by a group of U.S. Army officers. USAA is an abbreviation for United Services Automobile Association. At the present time the company is based in San Antonio, Texas. USAA specializes in property and casualty insurance, life insurance, financial planning products, banking, and investments. Company's revenue totals to $13,5 billion. It employs more than 21,800 people. USAA is on the lists of Fortune 200. The company focuses on the customers who are military members and their families. USAA was one of the first companies that started to sell its products and services directly.

Usaa reviews and complaints

Usaa is ranked 86 out of 1135 in Loans and Mortgages category

Area Served

USA, Worldwide

Payment Methods

VISA

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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