Usaa Contact Information

Toll-Free Number:

  • (800) 531-6095

Auto Glass Repair:

  • (888) 452-7754

Claims:

  • (800) 531-8222

Customer Service:

  • (800) 531-6095
  • (800) 771-9960

Deployed:

  • (210) 498-2722 Collect
  • (877) 233-7569 Toll Free

Financial Advice:

  • (877) 314-2255

Investments:

  • (800) 531-8448

Policy Service:

  • (800) 531-8111

Roadside Assistance:

  • (800) 531-8555

Shopping & Discounts:

  • (800) 531-8430

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Currently you can call only US numbers.

Headquarters Address:

USAA
9800 Fredericksburg Road
San Antonio, Texas 78288
United States

Fax:

Insurance Policy Service 888-900-538

Other Info:

Monday to Friday, 8 a.m. – 5 p.m. CT

Social Networks:

Summary of Usaa Customer Service Calls

14 TOTAL CALLS
93% SUCCESSFUL CONNECTIONS
03:35 AVG CALL DURATION
0% ISSUES RESOLVED

Customers Contact Usaa to Ask about:

Payments and Charges:

  • “Double payment”

Other:

  • “On hold for an hour and rhen hung up on be several representatives”
  • “Repair if vehicle”
  • “Aito claim”

Usaa Rating Stats

1.6 out of 5 stars
based on 468 reviews
See all 1142 reviews reviews

Rating stats

  1. 285 reviews
  2. 112 reviews
  3. 45 reviews
  4. 15 reviews
  5. 11 reviews

Rating trend

About Usaa

Top 5 Likes about Usaa

How usaa used to operate and care for its members, Respectful customer service, Prompt responses, Easy to access by phone, Customer service is great

Top 5 Dislikes about Usaa

Customer service, Being treated like a criminal, Employees unwillingness to help, Did not resove issue, Very poor business practices

Summary

USAA is a company that was founded in 1922 by a group of U.S. Army officers. USAA is an abbreviation for United Services Automobile Association. At the present time the company is based in San Antonio, Texas. USAA specializes in property and casualty insurance, life insurance, financial planning products, banking, and investments. Company's revenue totals to $13,5 billion. It employs more than 21,800 people. USAA is on the lists of Fortune 200. The company focuses on the customers who are military members and their families. USAA was one of the first companies that started to sell its products and services directly.

Usaa reviews and complaints

Usaa is ranked 102 out of 1183 in Loans and Mortgages category

Area Served

USA, Worldwide

Payment Methods

VISAAmerican Express

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Usaa Stats

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Number of Reviews

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Number of Comments

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Number of Calls

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