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Customer service
1 comment

Now on the seventeenth day of computer phone calls, three a day, have contacted customer service numerous times without satisfaction or correction. Can't stop calls or get removed from program or have my telephone number removed or eliminated.

this account is not in my name and my great niece has not lived here for the last two years.

She has also called and there has been no correction or reason given for this inability to correct. they talk a good job, but never able to do anything about problems or seem to want to help any caller, so calling customer service is waste of time.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

I didn't like: Completed disreguard for mebers.

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Sounds like a robot call with nothing to do with the real USAA.

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