Don’t die if you have any accounts (investment, banking, credit card, insurance) with USAA because if you do your beneficiaries may be put through a lot of time wasting and aggravation when dealing with a myriad of inept customer service agents to be able to manage...Read more
I recently checked on my auto insurance policy for the next six months. I added a $10 fee for replacement fee.. So my policy went up $10 from last 6 months. I just got a bill from them with an almost $200 "Risk Assessment" fee for a 6 month policy; Which makes it...Read more
I didn't like
- Auto insurance massive hike due to hurricane losses
I have been a USAA customer for 17 years, until my car was totaled by a teenager running a stop sign. Since that moment, USAA assessed more fees on my car loan final balance, and didn't disclose accurately the payoff balance. They also pulled my credit twice, affecting...Read more
Usaa Auto Claim Review
Very minor accident end of last year, but still awaiting payment. Unreturned calls, rude representatives, hung-up on, condescending and self-righteous. Not the company it used to be. Moving all my assets.
Usaa Mortgage Review
I'v been a USAA member more than 30 years & today upon asking USAA representative questions pertaining to my mortgage increase....He response was "It was only a SMALL INCREASE". ..The lack of understanding & compassion means shop for another lender...Now.
Usaa Auto Claim Review
I am not insured with USAA, I have allstate! But an insured by USAA hit our parked car and USAA refused to fix all the damage. The car didnt have one scratch on it before it was hit. They only fixed the front end and i had pictures and did all the work fir them. Even got them several estimates. I would say that USAA is a bunch of lying criminals. And would not recommend anyone insuring with them!
Usaa Checking Account Review
Getting the run around on funds account locked tired of talking to reps. That dont now ***.
I was in an accident with a usaa insured he rear ended me. damage was to the right rear of my 13 Silverado 2500HD included was the bumper, bed, tailgate, and exhaust. they paid to repair the bumper, bed, tailgate and the obvious bend in the exhaust above the rear axel....Read more
I had many problems with USAA. I store my car every winter. When ever I changed storage status they would issue a new policy number, but the end date of the policy would not change. This had the effect of making other insurance companies think that I did not have a...Read more
Recently I was involved in an accident where upon approaching a light another driver who was stopped behind a much larger vehicle pulled out at the last minute in front of my vehicle so he would not have to wait in line behind other stopped vehicles at a light....Read more
USAA has continually coerced me to have all my work done by a construction company of their choosing, not mine, and cutting the check to them directly. If I choose another companies to do the work and apply the balance of the funds to needed repairs their adjuster said...Read more
I called and said my car didn't start because got water in it and then later withdrew my claim when they called me back. And the agent threatened me without ever seeing my car. I asked them to please save that tape and send me a copy of the transcript. That will be...Read more
I need to draw out some funds from my IRA to pay for tuition for my son. Called representative 8/31 and was advised to submit a faced form detailing my instructions for tax withholding and the call early due to anticipated high volume day after Labor Day. Faxed form in...Read more
My son's car got caught in the Texas Flood, now they lied about what they would pay him. This company is a farce! Don't believe anything they say about taking care of you. Buyer beware...Texas has very weak laws on protecting consumers. We are contacting an attn. to...Read more
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