
USAA
Reviews and Complaints
USAA Reviews
Unable to reach USAA for declining my credit card !
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Verified Reviewer New ReviewerMy credit card declined , why ?
- Usaa back in the day
- Professionalism of people on phone when call with problems
- Transferred to oblivion
Horrible customer servive
Agent Jackie Johnston is rude
User's recommendation: Run!
Question identification
User's recommendation: DON’T.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerHorrible customer service not ADA compliant
User's recommendation: avoid at all costs.
- Lots
- Very poor business practices
- Requires my blind mother to have an online account
Still awaiting an answer from USAA
User's recommendation: Good luck.
Don't know me PIN number
User's recommendation: Way to go directly to a human.
Insurance on car
Home insurance
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerNotice email non-payment on our auto and rental insurance account
Need to wait til tomorrow to call and speak to customer service. I'm not very computer literate
Res r an car
Phone system
User's recommendation: Change banks.
Praise
Not registered sent item without registration
User's recommendation: Watch authentic business practices.
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Said the lamb just as she is led to slaughter. What slays me is the mistake of confusing the "extreme helpfulness" of the USAA employee who takes your money with the "criminal evasions" of the clerk one desk over who "denies your claim".