State: Colorado City: Denver Clear all filters (13 of 1006 reviews match)
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As a real estate agent I will recommend to any client that they should get their home financing from ANY other bank in the country. They do not care about thier members, over charge for closing costs and very rarely close on time, if at all ! They claim to have the...
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1.3
#934476
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USAA Insurance is a complete and total sham!! Dishonors a service disabled Vet. Have heard some bad things about USAA insurance in passing from others in the past but as with most opinions I have tried to reserve judgement until personnel experience. USAA insurance...
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Anonymous
Anonymous

That would be BNCOC. TIS/TIG is 8mo/36mo. Even with waiver wouldn't make E5. It's spelled sergeant.

1.0
I didn't like
  • Having my military service dishonored
#854504
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USAA is the worst insurance and credit card company you can possibly use. Never been into this financial center but have been using their credit card service and insurance service for the last year and i have never in my life had to deal with a worse company. They are...
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Anonymous
Anonymous

Strange, they are top-rated by virtually all independent consumer organizations. I have not experienced the problems you have described. Are you a disgruntled former employe...

I didn't like
  • Being hung up on
#786665
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USAA used to be a really good bank and things went to ***. Most recently, Nov 2015, I deposited $6000 into an account and I had to wait 10 days for the check to clear even though it was actually clear in a few days. They did give me access to $500 during the wait...
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3.2
I liked
  • Convenience of having all accounts with one bank
I didn't like
  • Being treated like they are doing you a favor
#776101
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I was hit while parked with an open door, and the claim adjuster stated that i could have "been more careful." She (Latania Samial) stated that she believed, based on what the other driver (the one at fault) said she felt i was 20% liable. Interesting number, i firmly...
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1.3
#745316
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Not to mention how the customer service is nonexistent. You have to talk to ten different people just to get told you have to call tomorrow because you have been on hold so long that the department is closed. You ask for a direct extension and call that extension the...
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#639468
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I joined USAA after hearing that they were a great company with great customer satisfaction. I served eight years in the military and had heard some good things about them years ago. I called them and compared my current home owners and auto policy rates against what...
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Anonymous
LOOP

Okay, same story, always the State that is responsible, you all need to get with Your State Insurance Commissioner, file an complaint and don't stop until you get your questio...

Anonymous
Tina

This happened to me and as soon as I called, they promptly answered and explained to me that my area rates in my state had gone up and that it was nothing I had done. Things ...

#420779
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I have been a USAA member for 47yrs and can't say enough great things about the company. So I thought I would use them for a mortgage. Because they value my loyalty the process should be a snap..not to mention that my credit and financial status are exemplary....
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Anonymous
Nomoreusaa

These stories sound exactly like what I am going through. 22 years and perfect. This mortgage process has ended my relationship with usaa. I was treated like a criminal and ev...

Anonymous
Anonymous

We are in the middle of the same nightmare experience. I am ready to move all my investments and my home and car insurance and completely FIRE USAA. Our mortgage processor is ...

Product
#403735
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What a shame that good company has gone bad. The claims rep and her manager are lying to me about why they declined my homeowners claim regarding a leak in my garage. They are saying that it is due to faulty repair, but their adjuster stood in my garage and said they...
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Product
#349107
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Hi everyone :-) The mortgage department at USAA is in full Processing work slow down mode for the nexr few months. WE ARE SICK AND TIRED OF YOU PHUCKING MEMBERS *** AND CRYING ALL THE TIME! USAA MORTGAGE MANAGEMENT TREATS US PROCESSORS LIKE S*** AND NO S*** OF COURSE...
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Anonymous
Another Employee with Words

I believe that some companies tend to major in the minors and minor in the majors! If this company would just stop discriminating against those who are absolutely qualified to...

#336955
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