Update by user Apr 22
Horrible service to members, treat you like a criminal after 1 claim for hit and run totaling $3400 and could care less if been member for 20 years, but will take your premiums. Not the same company it was when I joined in Army.
Original review posted by user Apr 22
Car hit in parking lot. Almost 2 months later and no payment.
Rude claims investigators and incompetent claims handlers. Treat you like a criminal while they continue to take my premiums and no coverage evidently.
Violated AR state law on notice of claim acceptance or denial in writing within 45 days. Just horrible service.
Product or Service Mentioned: Usaa Auto Claim.
Reason of review: Problems with payment.