State: California City: San Francisco Product: Usaa Customer Care Clear all filters (1 of 115 reviews match)
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USAA in San Francisco, California - Miscalculations in checking

1.0
Details
USAA has grown to have some of the worst customer service ever. The have miscalculated my balances many times and have had to refund me back. I dont trust them to manage my accounts. Also it was clear they charged me an overdraft fee with money in my account and tried to deny it and when the agent saw it he was about to refund me but disconnected me and I called back to someone unaware who didnt want to refund me, scammm. What a way to treat veterans. No respect. I am going to close all my accounts. Only the insurance is worth keeping. I do nothing else with this bank anymore. Awful service, quality has dropped.
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Review
#867291 Review #867291 is a subjective opinion of poster.
Service
Usaa Customer Care
Cons
  • Customer service
  • Lack of integrity
  • Miscalculations of accounts
Reason of review
Poor customer service

Contact USAA Customer Service

Mailing Address:
USAA
9800 Fredericksburg Road
San Antonio, Texas 78288
United States
Phone:
(800) 531-6095
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