State: California City: Los Angeles Clear all filters (10 of 1300 reviews match)
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1.0
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I am a veteran who has attempted to apply with USAA .. I have excellent credit and proof of military service. USAA requested I send them a copy of my DD-214 for what ever reason which I did.I was told they will not do business with me... I asked why and they said they...
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1 comment
Anonymous
#1033933

Your DD214 has to say: "honorable". Could that be the problem?

Review
#699551 Review #699551 is a subjective opinion of poster.
Reason of review
Poor customer service
1.0
Details
Google U.S.A.A sucks, you'll be surprised. I just needed a simple auto quote. I got locked into U.S.A.A's forced membership creation. There was no way to delete the membership after I got the quote. I had to call U.S.A.A. Of course I had to get through the computer...
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Review
#573406 Review #573406 is a subjective opinion of poster.
Cons
  • Forced membership for auto quote
Reason of review
Poor customer service
Preferred solution
To inform others
Tags
  • auto insurance
Thank you for your post. I have been a USAA for over 27 yrs (USAA admitted this morning) and have never been late on an auto insurance payment and have a perfect driving record as well (again, their quote). Following my being out of work for a full year (cannot find a...
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3 comments
Anonymous
#968901

This person is only telling half of the story. I can personally attest that usaa doesn't send a notice of cancellation until you do not make two payments in a row. They also s...

Review
#434044 Review #434044 is a subjective opinion of poster.
Tags
  • false information from company
  • Auto insurance policy cancellation
Had an offer to buy my car from USAA car buying service. I arrived at the location and the dealer said they had no idea about the appointment. After keeping me waiting for two hours, they did NOT hold up to the deal that was discussed on the phone. I will never use...
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1 comment
Anonymous
#897288

Sorry to point out the obvious, but all the issues you outlined seemed to be the fault of the dealer, not USAA.

Review
#494826 Review #494826 is a subjective opinion of poster.
Loss
$200
I've been a highly profitable USAA member for decades (car insurance with no claims, credit card with lots of usage, checking, savings, CDs, college fund). They claim I made two identical payments on my credit card. Their technology is too antiquated to recognize a...
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1 comment
victorywealth225
#720514

Hi, If you are interested to work as an online accountant get back to me for more information. judithbabcock905@gmail.com Regards,

Review
#439446 Review #439446 is a subjective opinion of poster.
I had water damage in my home caused by a leeking bathtub on the second floor. I called USAA to let them know what happened. They sent a water mitigation company immediately. USAA told me the name of the company (Extreme Clean)DKI. USAA offered me no choice of...
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Review
#374381 Review #374381 is a subjective opinion of poster.
Loss
$1620
I have been a member of USAA's wealth management group for several years and have homeowners and auto insurance in addition to investment, credit card and bank accounts. Recently I had a problem with a credit card which was compromised. I was in Israel but was able to...
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Review
#333686 Review #333686 is a subjective opinion of poster.
Loss
$1
Tags
  • auto insurance
USAA does not have good appraisers for house loans. I had an appraisal by one that put the appraisal in 2-2011 $67,500. lower than an appraisal done 10 months before in 4-2010. After talking to a real estate person that has sold home in this area for over 30 years I...
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8 comments
Anonymous
#1166634

Helpful commentary ! I loved the info . Does anyone know where I might locate a blank USAA Power of Attorney copy to use ?

Review
#219683 Review #219683 is a subjective opinion of poster.
I was a victim of auto accident. Three cars were involved this accident on June. I was at the front of car, seat on the right side of back in the car. My weight is around 88pounds. Pretty skinny and also two months before the accident, I had shingle on my left side of...
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2 comments
Anonymous
#585767

You say your medical bills were $8500, and you received $10,000.. Then you say the cost to repair your car was $900.00, and then you turn around and say you think it will cos...

Review
#369986 Review #369986 is a subjective opinion of poster.
Loss
$10000

Contact USAA Customer Service

Mailing Address:
USAA
9800 Fredericksburg Road
San Antonio, Texas 78288
United States
Phone:
(800) 531-6095
All USAA Contacts
I was involved in a collision which usaa claimed responsibility for. My car was frame damaged as a result of this. I went to court and under Oath a little pencil necked mother *** named Tilden Smith Lied through his teeth to win the case. I don't really care...
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Review
#396969 Review #396969 is a subjective opinion of poster.
Loss
$7500