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Usaa - Agent rude as usual and refuses to address damage to truck done by appraisal unit
Usaa - Agent rude as usual and refuses to address damage to truck done by appraisal unit
Usaa - Agent rude as usual and refuses to address damage to truck done by appraisal unit
Usaa - Agent rude as usual and refuses to address damage to truck done by appraisal unit
It was resolved, but not their new attitude toward "members" which is not what myself and others I've met who've recently filed claims are being treated like. Very cold and business-like. Not the former USAA at all. When I finally go my truck back additional damage had...
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2.7
I liked
  • Old usaa
I didn't like
  • New usaa
#1040493
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Resolved

My son had a car accident -not his fault- on Feb 1 2017. USAA is the insurance for the at-fault driver. Two months later, after refusing to pay the fair amount for our car, USAA has not made a single attempt to update me on the status of my payment. I sent them the car...
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1.0
I didn't like
  • Have the worst customer service of any insurance company
#1024312
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Maneuvered to take out USAA car loan?
Maneuvered to take out USAA car loan?
Maneuvered to take out USAA car loan?
Recently, I was involved in a rear-ender. Unfortunately, I was the car in back! It was dark and I'm pretty sure it was a staged "panic stop" fraud. That or the person decided to stop in the street and talk on their phone just past yield sign, in the dark, no brake...
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Pilote7102
Pilote7102

Well, I was wrong! After my friends at the garage pulled all the damaged stuff out of the way, the metal plate part at the front corner of the passenger side frame, the part t...

Pilote7102
Pilote7102

I've had at least one experienced mechanic that I trust look at it already. No bent frame - a relatively "simple" remove and replace of front end body components, radiator, he...

3.6
I liked
  • Convenience of having all accounts with one bank
I didn't like
  • Customer service
#979212
Reply to reviews
USAA lied to me and tried to confuse me so they wouldn't have to pay.
I have been dealing with these people myself. I am not a USAA member but I am the victim of a USAA insured driver who rear ended me in Feb 2016. I was injured as a result and had some medical bills rack up in the amount of $5906.30. USAA accepted responsibility of all...
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1.0
I didn't like
  • Practices
  • Delayed payment
  • Lied to
#977414
Reply to reviews

Resolved

Yes worst bank in the World. The word crook, thief comes to mine when describing them. I would not recommend them to my worse enemy let alone a friend. My million girlfriends deposited a number checks to my account all good. We tooks out some case over the atm for few...
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5.0
I didn't like
  • Them holding my money
#926767
Reply to reviews

Resolved

Everything was great with USAA until the money ran out in 2010. I managed to scrape a payment for a credit card bill; it would have been awesome to have someone say they were repossessing my car. I begged someone at USAA to cue me as to what bills were coming due. ...
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Anonymous
Anonymous

This is your own fault. If you can't pay cash you can't afford it. You can't blame anyone but yourself.

#784708
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Wow, do I regret not reading these reviews sooner. Everyone is correct, DO NOT open a checking account with chase, and if it's too late for that then never ever put a check in that bank. Once you do, it is gone for 10 days. I'm talking a business check from a huge...
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1.3
#746046
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Resolved

USAA sucks!
It's been almost two months since I was rear ended by a USAA member. He said he had been having problems with his brakes. I guess so considering he totaled his car on my rear bumper while I was sitting in traffic at a light just minding my own business. USAA said they...
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Anonymous
eric

this is almost same thing happened to me, rear ended and by another vet, we both got USAA. Anyway I am taking the person who hit me to small claims court, seeking 7,000 just ...

Anonymous
Anonymous

Am experiencing the same issues - I was hit by a drunk driver and never contacted by USAA - I had to wait for the police report to become available to obtain the information -...

1.0
I didn't like
  • lack of honesty
#710086
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