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When I initially signed up for auto coverage USAA cashed my check and never issued a policy. While trying to get that resolved they were attempting to sell me more insurance instead. A couple years later I called to review my rates because they were no longer...
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Anonymous
Anonymous

Yet another bogus report.

I didn't like
  • Customer service i received
#1053779
Reply to reviews
Cowards..... what our president elect and supporters are doing for our military. And usaa joins the attack.... 26 years with usaa.... I say I'm ready for boycott..... Any one with me?????????? Family retired career military. I can't believe a organization claiming to...
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Anonymous
Carmen sette 777

Stuart Blain Parker CEOHome Address 16 DE Zavala PLShavano Park TX

Anonymous
Doc tate

Have been a member of usaa for 60 years. Initially they were quite good, but service has declined badly. They no longer serve the military community, to commercial. Now, it'...

#1053552
Reply to reviews
I have been with USAA since 1968.I was a captain in the medical corp. I object in the strongest terms USAA 's decision to drop Sean Hannity from your ads. i am a loyal USAA member and have always confirmed to my friends and family that USAA is the best company that i...
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Anonymous
Bob Halford

I serve on the board of directors in my states Veteran Benefits organization. I approached USAA about donating a small amount to our States program....come to find out they d...

Anonymous
Chris Halcomb

Thanks Sean Hannity....with USAA ads on your TV shows I began to doubt USAA's sincerity....helping the poor, poor military boys and girls...what a ***. I compared our coverage...

#1053230
Reply to reviews

Usaa Claim Review

Usaa
#947545
1.0
Details
Been in a claim well over 30 days and after talking to Mr. Page he has continually treated me and my wife as criminals and i have had it and will be seeking legal councel and going to media.
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Billing Practices
Customer service
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
Staff
Value for money
Website

Customer Service Review

Usaa
#947473
Called from a number USAA has on file, and they still ask 6 security questions to prove that I am me. They even addressed me by Rank and Name before the first question.
Comment
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Checking Review

Usaa
#943934
1.6
Details
Can't pay my rent because USAA has taken basically all of my check and refuses to just cancel the transaction so I can cash my check somewhere else. After I revive my money I will be canceling my account.
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Customer service
Product or Service Quality
Reliability
Staff
Value for money

Usaa Auto Insurance Review

Usaa
#921391
2.7
Details
900$ for a six month 2 cars liablity only. 200 a month makes me sick but its my fault for not paying attention to my billing. But will corect next month by shoping for a cheaper company. Military familys shop around u can save half what u pay usaa. Today they taking out 268$ for 1 month last month was132. Next month 180$!
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Billing Practices
Customer service
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
Staff
Value for money
Website
USAA dropped FOX News and that is the cowardice those of us in the military do not subscribe to. Suggest they rethink their hasty retreat and show us who are customers that they back our family values, pride, self respect, work ethic, and respect for others instead of...
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Anonymous
Carmen sette 4566

Stuart Blain Parker CEO16 DE Zavala PLShavano tx home address

#1052336
Reply to reviews
USAA claims it was by error that their ads were on Sean Hannity show and the reason for pulling the ads. It is not true. They advertise on Chris Matthews show and others. Servicemen have fought and died for free speech and they suppress it. REgardless of the extra cost...
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Anonymous
Anonymous

there is a *** *** from Moscow, Idaho a troll.

Anonymous
Anonymous

Hannity is the one showing dishonesty. Good riddance to you.

I didn't like
  • Dishonesty
#1052314
Reply to reviews
Something has happened at USAA, I'm not sure what is going on. I have banked there for 15+ years and have auto, home, and life accounts there as well. This month, after using mobile deposit for more than a decade, they started putting ALL deposits on hold, and at large...
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Anonymous
Anonymous

AW HECK,I TRIED TO GET A SIMPLE ANSWER OVER THE PHONE ON WHY I HAVE A O BALANCE OWED IN MY BILLING WHEN I KNOW THAT I OWE 599 DOLLARS.THEY KEPT TELLING ME THAT THEY COULD NOT ...

Anonymous
Anonymous

Wells Fargo would be among the worst options -- read the news. Use a small, community bank or even better, a credit union.

#1051272
Reply to reviews
My car was legitly damaged by water/ flood damage and they refuse to acknowledge fixing or even totaling out my car. "Christina", claims adjuster assigned was NEVER physically available to speak over the phone to explain ANY decision on my claim. To date, my car has...
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Anonymous
Carmen sette

Stuart Blain Parker CEO16 DE Zavala PLShavano txhome address

Anonymous
Anonymous

How many CEO's of multi-billion dollar companies do you think would respond to such a trivial question? Ask for a different adjuster. Sounds like you have a poor case.

#1051042
Reply to reviews
I purchased a new vehicle ,changed my policy from one vehicle to another and changed my cell number. I assumed it would be a smooth process but i was wrong. I attempted to get information on my policy but only got shrude remarks and giggles in the background. I spoke...
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Anonymous
Carmen sette 3333

Stuart Blain Parker CEO16 DE Zavala PLShavano TXHome address

Anonymous
Anonymous

Yet another bogus report. USAA has never done similar to me in over 30 years. Did you get fired there?

1.3
#1049574
Reply to reviews
Usaa does less and less each year for its customers, and in cost savings provides worse and worse service. I could talk about the two $2,000 credit card charges that appeared on the same day from Honk Kong that took them over 3 months to resolve (clearly was not...
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kirbyflys4u
kirbyflys4u

I'm dumping them for Navy Federal Credit Union. Already signed up, got my new checking account debit card, changing my direct deposits within the next week, closing USAA acco...

1.8
I liked
  • Prepaid deposit envelopes
I didn't like
  • Poor value and polices
#1047540
Reply to reviews
My car was totaled by a USAA insured driver on Christmas Eve. She was not the owner of the car she was driving and we had to go through her insurance. It took almost a month just to get the claim filed as she did not file it and the car was in storage until today...
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Anonymous
Carmen sette 4545

Stuart Blain parker CEO16 DE Zavala PlShavano tx lives here

Product
#1046377
Reply to reviews