When I initially signed up for auto coverage USAA cashed my check and never issued a policy. While trying to get that resolved they were attempting to sell me more insurance instead. A couple years later I called to review my rates because they were no longer...Read more
I didn't like
- Customer service i received
Cowards..... what our president elect and supporters are doing for our military. And usaa joins the attack.... 26 years with usaa.... I say I'm ready for boycott..... Any one with me?????????? Family retired career military. I can't believe a organization claiming to...Read more
I have been with USAA since 1968.I was a captain in the medical corp. I object in the strongest terms USAA 's decision to drop Sean Hannity from your ads. i am a loyal USAA member and have always confirmed to my friends and family that USAA is the best company that i...Read more
Usaa Claim Review
Been in a claim well over 30 days and after talking to Mr. Page he has continually treated me and my wife as criminals and i have had it and will be seeking legal councel and going to media.
Customer Service Review
Called from a number USAA has on file, and they still ask 6 security questions to prove that I am me. They even addressed me by Rank and Name before the first question.
Can't pay my rent because USAA has taken basically all of my check and refuses to just cancel the transaction so I can cash my check somewhere else. After I revive my money I will be canceling my account.
Usaa Auto Insurance Review
900$ for a six month 2 cars liablity only. 200 a month makes me sick but its my fault for not paying attention to my billing. But will corect next month by shoping for a cheaper company. Military familys shop around u can save half what u pay usaa. Today they taking out 268$ for 1 month last month was132. Next month 180$!
USAA dropped FOX News and that is the cowardice those of us in the military do not subscribe to. Suggest they rethink their hasty retreat and show us who are customers that they back our family values, pride, self respect, work ethic, and respect for others instead of...Read more
USAA claims it was by error that their ads were on Sean Hannity show and the reason for pulling the ads. It is not true. They advertise on Chris Matthews show and others. Servicemen have fought and died for free speech and they suppress it. REgardless of the extra cost...Read more
I didn't like
Something has happened at USAA, I'm not sure what is going on. I have banked there for 15+ years and have auto, home, and life accounts there as well. This month, after using mobile deposit for more than a decade, they started putting ALL deposits on hold, and at large...Read more
My car was legitly damaged by water/ flood damage and they refuse to acknowledge fixing or even totaling out my car. "Christina", claims adjuster assigned was NEVER physically available to speak over the phone to explain ANY decision on my claim. To date, my car has...Read more
I purchased a new vehicle ,changed my policy from one vehicle to another and changed my cell number. I assumed it would be a smooth process but i was wrong. I attempted to get information on my policy but only got shrude remarks and giggles in the background. I spoke...Read more
Usaa does less and less each year for its customers, and in cost savings provides worse and worse service. I could talk about the two $2,000 credit card charges that appeared on the same day from Honk Kong that took them over 3 months to resolve (clearly was not...Read more
- Prepaid deposit envelopes
I didn't like
- Poor value and polices
My car was totaled by a USAA insured driver on Christmas Eve. She was not the owner of the car she was driving and we had to go through her insurance. It took almost a month just to get the claim filed as she did not file it and the car was in storage until today...Read more
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