filters
state:
Show
city:
Show
category:
Show
product:
Show
Up until the past two years I had always received excellent service from USAA. I've had mortgages, credit cards, bank accounts and insurance with them. Slowly I am pulling out completely due to the horrible service I have been receiving. More often than not they make...
Read more
Anonymous

Anonymous I totally agree. I also have been a USAA member for 27 years. I think when they opened membership to all enlisted etc that's when things began to fall apart. Obviously when...

Anonymous

Amy G. Corning553 The most miscarriage Banking system on the face of the earth. Everyone should file a class action lawsuit against their crooked ways. Horrible, horrible Bank!

#977486
Reply to reviews
USAA lied to me and tried to confuse me so they wouldn't have to pay.
I have been dealing with these people myself. I am not a USAA member but I am the victim of a USAA insured driver who rear ended me in Feb 2016. I was injured as a result and had some medical bills rack up in the amount of $5906.30. USAA accepted responsibility of all...
Read more
1.0
I didn't like
  • Lied to
  • Practices
  • Them holding my money
#977414
Reply to reviews

Looking for a Class Action Lawuit for USAA's Medpay / Auto Injury Solutions. From what I read on google they defraud all memebers with AIS. LETS go after these bastards. I tried by emailing the CEO and the Board of Directors, but it looks like it is in thier best...
Read more
Anonymous

Victim I have been dealing with these people myself. I am not a USAA member but I am the victim of a USAA insured driver who rear ended me in Feb 2016. I was injured as a result and ...

Usaa Customer Care Review

#918500
1.0
USAA is the worst bank. They don't care about their veterans. They have been holding my husbands VA disability pay for 3 weeks and no one will return calls or fix this. Such a shame that our disabled vets are treated like this by a bank who claims to be on their side.
Comment
Show

Usaa Direct Deposit Review

#918384
I called usaa last month.because a person put fraudulent checks in my account. I never took out the money, and now they want to.discontinue business with me. It seems like you try to be honest with them. They treat you like *** and my actual check is in there and I cant take it out. I switched my direct deposit to another bank. At the rate they are going, they are going to go out of business
Comment
Show

Usaa Auto Insurance Review

#907127
1.0
Hard to contact, suffered huge loss on my car after being rear ended. Acted like my car was a POS because I was getting ready to paint it and it was primered. Worst insurance company I've ever dealt with. Also tried to replace my cars parts with junkyard parts.
Comment
Show

Usaa Customer Care Review

#906305
1.0
Terrible I called because I needed help with my debit card and they were no help at they told me "call back later" .....I'm switching
Comment
Show
I sent in documents for proof that I am in the military over two weeks agao and five different people told me different answers about how they received them and how they didn't receive them. They said I would be able to access my bank account within days. Then I was...
Read more
1.4
#974094
Reply to reviews
I've been a USAA member for over three years now I signed my husband up apply for a credit card it was approve a $20,000 credit card which I've had since October my husband recently upright apply and approved for a credit card up to $10,000 a day he got his card in...
Read more
Anonymous

Anonymous If your calls are the same mess as this post, I can see why they can't help you.

I didn't like
  • Lies
#971828
Reply to reviews
I was a victim of computer fraud. A guy I met on a online dating website took advantage of me and after 4 months of us talking, he told me that he had plenty of money and needed me to send him money in order for him to get off this oil rig that supposedly he was on. He...
Read more
Anonymous

Anonymous I am completely appalled that you would fall for this old-time scam. What were you thinking? Do not expect any bank to take that large loss without reacting negatively towar...

1.0
I didn't like
  • Customer service i received
#970460
Reply to reviews
THIS IS THEIR LETTER TO ME....BE AWARE OF USAA PRACTICES THEY ARE NO GOOD.. - On 10/24/16, USAA spoke with you to discuss the damages caused to your 2001 BMW 330CI by our insured Mrs. INSD You emailed USAA a supplemental estimate on 10/27/16 stating that additional...
Read more
Anonymous

Anonymous Sounds like you tried to bill insurance for normal wear and tear. Why would you be surprised when they objected? The rest of us are supposed to pay for your wear and tear?

1.0
I liked
  • Dislike usaa
I didn't like
  • Dislike usaa
#968463
Reply to reviews
I would like the phone number for the CEO. Dont tell me he doesn't have a phone line like all the phone clerks tell me. You have single handidly put my house in foreclosure due to you cashing $5,000 check that did not make it to my account, accepted a false receipt...
Read more
Anonymous

Anonymous Going to court will not help and likewise, talking to the CEO will not help. Here is what to do: get all of your paperwork together, going online to the bank if you need to ...

2.1
I didn't like
  • Lied to me
  • Being treated like a liar
#968428
Reply to reviews
I can't seem to find the number to get the office of the CEO. The phone operators tell me he doesn't have a phone line USAA has single handidly put my house in foreclosure due to them cashing a $5,000 check that did not make it to my account, accepted a false receipt...
Read more
They've screwed up my bank account and admitted its their fault but 2 months later have not resolved my issue. You can't get anyone with authority to speak to, 5 different employees were going to send me a letter so I could submit to my creditors explaining that it was...
Read more
Anonymous

Bergerson USAA does not respond to letters, I think they throw them out. I told them I got other insurance, they kept charging my account for 5 months. Finally got through. Now they...

Anonymous

Screwedbyusaa Dont worry soon this *** company will be out of the market.

1.0
I liked
  • How usaa used to operate and care for its members
I didn't like
  • Deceitfulness
  • Lack of honesty
  • Boldfaced lies
#965553
Reply to reviews