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Applied for life insurance with USAA when I lost my group policy at work. Went through the application process, had the required paramed exam, gave them my bank information. Got message saying the application was approved and requested I call them. Called them back and...
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1.1
I didn't like
  • Very poor business practices
#1082967
Reply to reviews
I have a USAA Visa card. The interest rate is less than ideal. I use the card constantly and always pay more than the minimum. Recently I payed almost the entire balance off and my payment is on hold and my credit limit frozen at a ;ow amount making the card useless....
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Anonymous
Anonymous

strange! you posted anonymously

Anonymous
Anonymous

Strange, I have one of their cards and it is my favorite. Another bogus report?

1.4
I liked
  • Usaa auto insurance
I didn't like
  • Credit card or banking service
#1080233
Reply to reviews
Was in a no fault accident, rear-ended by some fool. USAA wants me to pay the deductable instead of getting it out of the other company....and, even if they do they are going to drop the value of the care 1000.00. USAA sucks. The most expensive Ponzi scheme going at...
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Anonymous
Travis

You are mad they want you to adhere to the policy you bought. You're mad you pay a deductible you selected? Are you brain damaged? If you don't want to use YOUR coverage file ...

1.7
#1078803
Reply to reviews

Usaa Checking Account Review

Usaa
#981698
1.6
Details
They took my money without my permission or a notice. I am a chronic ashmatic and USAA went into my acct and took all my funds to cover another acct. No warning no notice nothing. And now I am flat broke and can't afford my medication. They are thieves.
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Billing Practices
Customer service
Diversity of Products or Services
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Product or Service Quality
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Usaa Auto Insurance Review

Usaa
#981015
1.0
Details
Usaa insurance defrauds Military Families and Veterans. GOOGLE USAA Class Action lawsuit.
Comment
Show
Customer service
Reliability
Value for money

Usaa Auto Insurance Review

Usaa
#973071
1.0
Details
Was a 24 year member of Usaa until i made my first claim and was imediatly terminated. Then found out i had been paying a rate twice that of any other companie. I now have better coverage for half the price i was paying and includes renters insurance. Cant believe how many thousands of dollars i wasted by being a usaa member.
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Billing Practices
Customer service
Diversity of Products or Services
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Usaa Homeowners Policy Claim Review

Usaa
#956569
2.0
Details
My home was burglarized over a year ago. USAA is still doing it's "investigation". I have spent countless hours on the phone where various representatives question my integrity. Still no payment. USAA used to be a good company.
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Billing Practices
Customer service
Diversity of Products or Services
Interest Rate
Product or Service Quality
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Website

Have been with USaa for many years never had a claim so when something did happen that required me to file a claim they really disappointed me and did not follow through. Shame on you USaa for having adjusters that act as if they don't care and do not return phone...
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1.8
#1074685
Reply to reviews

USAA customer totaled our car. Initially cordial and all of a sudden once they determined no one was hurt it was like they flipped a switch. Tried getting someone to call back took days and adjuster assessment for vehicle was low. Unbelievable interaction with every...
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Anonymous
carmen sette 101st air born

usaa is not top rated so this anonymous can even put their name out and there is no independent professionals and if there is put the name of these professionals you can't bec...

Anonymous
Anonymous

Another bogus report. Many of the online reviews are false. USAA is top-rated by all of the independent professionals.

1.0
I didn't like
  • How i was treated after determining no one was hurt
  • Replacement estimate was low
  • No one calling me back
#1074201
Reply to reviews
I am very dissatisfied with USAA Banking service , I have had there banking and checking for 14 years , I thought they were good up until a few weeks ago. I had helped my young adult daughter open an account and for some reason my name was on her account so that I...
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Anonymous
Commmissioner

"after 14 years of being with someone you would think they would treat you better" Every USSA member will eventually feel that awful sting. While I can't make you feel any...

Anonymous
USAA

Well, I don't know what to say so if you want to take your money somewhere else, go right ahead.

#1066930
Reply to reviews
This is the second time they pulled the old 'bait and switch' on me!!! First was a car loan (they hit my credit report so many times in one day my interest rate from THEM jumped from 9 to almost 15% in one day!!) Now my car insurance, quoted at $390 jumped to $494 and...
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Anonymous
Anonymous

BBB ratings have really nothing to do with insurance companies. Check the AMBest rating for an insurance company.

Anonymous
Anonymous

Yet another bogus report. Get a life.

1.6
I didn't like
  • Very poor business practices
#1061593
Reply to reviews

Usaa - LIES
Been a customer service for USAA for a long time never needed them but because of their commercials I felt and promoted a sense of security and protection to my family like no other, what a lie... Family was in a accident, poor initial customer service focused on...
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Anonymous
Dave Spits

Stuart Blain Parker16 DE Zavala PLShavano tx

Anonymous
carmen sette

Stuart blain parker CEO of USAAHome Address16 DE Zavala PLShavano park TX

1.0
I liked
  • Commercials
#1059874
Reply to reviews
I was in an accident with a 33 year old child who drove drunk and had a revoked license. She was driving a vehicle under her fathers name (even more sad) and got arrested at the scene, of course, for being an irresponsible imbecile. I was told by her friend who drove...
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Anonymous
Anonymous

Sounds like you need evidence that the accident was her fault. Might be a big problem.

Anonymous
Carmen sette

Stuart Blain Parker CEO16 De Zavala PL Shavano Park TXVeronica Frances Parker Wife of A S S Face16 De Shavano Park txThere Thing that they like to run from home is a STURON HO...

1.0
I didn't like
  • Lack of intelligence
  • Overall business
  • Clueless operators
#1057278
Reply to reviews
My daughter received a phone car from an USAA agent. This agent stated USAA was droping her insurance because she received a felony conviction many years ago. She was told that she did not meet the moral standards that USAA requires. USAA has a moral clause for their...
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Anonymous
Anonymous

Maybe the insurance underwriters believe that felons will be more likely to wreck their cars. Same thinking that people who have poor credit reports will be more likely to wr...

1.0
#1055840
Reply to reviews