USAA
Reviews and Complaints
Rejected 3 days before scheduled closing after spending 3K
Horrible Mortgage Service
USAA insurance So Very Unethical
USAA TOTALLY INEPT for Home MORTGAGE!!!!
Refinanced loan-USAA, they sold to Ban1 and that sold to Freddie Mac within 2 mos .
USAA Denied Life Insurance
I just got the letter denying me coverage for life insurance based upon my diagnosis of PTSD.
So here we have a organization that proclaims it supports the military, its roots are founded in the military and its membership is pre...dominately military. HELLOOOOO, what do you think the military does??
We go to war and we fight....some of us see things and do things that will have a lasting impression and live with us for the rest of our lives. Well USAA as you have "regretfully informed me that you cannot offer me coverage" I regretfully inform you I can no longer be your customer. Thanks for nothing USAA.
Over 20 years with this bank...not for long.I'll be moving my banking to an organization that truly supports the military. You dropped the ball on this one USAA.
Usaa are thiefs
i was with usaa for three and a half yrs with my auto policy. then i bought a home in april and after 3 days in my home my sewer lines had frozen and my water softner turned on to filter itself, couseing water to flood my down staires with black water the next day i called usaa and told them that i had water come in my home.
this happend april 18th and to this day june 27th i have not gotten anything from usaa and now i have mold starting in my crawl space. In my opinion i would stay as far away from usaa couse if you ever have a claim, its like squeezing blood from a turnip to get any money to fix your promblem.
Dont use USAA for a Mortgage!
USAA baited and switched Mortgage Servicing:
USAA's is not trustworthy
More then doubled my life insurance premium
Their Mistake Costing Me!!!
Does USAA want to receive NO money as second lien holders on California Short Sales?
Worst People In the country!!!!
Filed a legitimate claim and got dropped
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Feel your pain because we are in deep pain, our pre approval load was rejected on the day after USAA scheduled close date after we spent $5k. USAA mortgage services, it is a juck, provided all documents for our PRE APPROVAL loan 6 weeks before scheduled close date, we were told the underwriter was reviewing our documents and no problems on our qulification, but suddenly on the scheduled close date, asked us to provide same documents, less 4 hours later, told us the loan had been denied due to too much business revenue increase, what? because our business is growing, so we were not qualified the loan, is this a joke?, left messages, no calling back, emails, no returns, complain to CEO member relationship team,another a juck, a group of computerlized human trash, and a group of liers.
USAA tried to screw us over too, 5 days before closing!! They told us we were denied due to debt?income ratio and it was a lie!
Processor didnt know what he was doing, was caught in a million lies, then just quit returning phone calls to us altogether...
we withdrew our application from Usaa and went through Garrison Foster at VAmortgagecenter.com He was awesome!! Saved the deal that USAA almost ruined and closed our loan in record time!!
We have been trying to get a loan through USAA since May of this year. Now, they finally declined our loan 8 days before closing, because our "home owners insurance policy quote was more than initally quoted".
We only gave them one quote, and it was 2 weeks ago! Now, all of a sudden, its a problem that we were not able to even try to resolve-they just denied it!
Samething just happened to me the DAY OF closing.