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Yes i am writng because USAA canceled me after being with them since 1996. i have only had two claims filed in a 13 yr period. they said since i been arrested before they no longer can insure me anymore. Well I think they should ask that question before they take ur...
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17 comments
Anonymous
#972781

I think this person is only telling half of the story of why they are being cancelled. Come on now, what type pf criminal act did you commit that caused you to go to jail? Be ...

Review
#168903 Review #168903 is a subjective opinion of poster.
My credit card has been compromised 3 times. 2 of the times I did all leg work to recoup the money for USAA. The did absolutely nothing. I was able to stop delivery of a $686 smart phone. I also tracked down the individual that stole my daughter's college credit...
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1 comment
Anonymous
#114333

Did USAA pay you for the amount of the loss? If so then they have the right to ask for the money back, but if they didn\'t pay anything then why would you have to send it back...

Review
#168613 Review #168613 is a subjective opinion of poster.
Loss
$168
If you are looking for good customer service and fast claim service, do NOT call USAA. They never anwser their phones and won't call you back and it takes 3 days for them to anwser their emails. Our truck was hit over 6 weeks ago and we still don't have the...
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2 comments
shslay
#254718

You are correct, I\'d be happy to pay a little more for great customer service. USAA has poor customer service and response to needs.

Review
#161282 Review #161282 is a subjective opinion of poster.
Loss
$2700
I have been a long time member (20 plus years) of USAA Bank; Insurance-both Home & Auto. I have come to the conclusion that something is seriously broken in their Customer Service Operations. I get attitude when I call to complain about the lack of service I feel I am...
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13 comments
Anonymous
#596442

I too had the same exp with USAA home insurance, I had a rifle stolen out of truck and they said since my name wasnt on the policy and my wifes name was, that they werent goin...

Review
#160327 Review #160327 is a subjective opinion of poster.
Loss
$2

USAA is a bit rough

usaa insurance is a bit rough. in september of 2009 we had a fire loss on our home. overall i thought they did us ok. on contents i beleive they did fine. yet on structure they assigned an adjuster that played games with the numbers and treated us like fools. still in a battle with them due to it all. in the mean time we had to purchase a different home because of it all even tho they did not pay for us to purchase another home or rebuild our 5 year old house that was totaled in the fire..
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Review
#150850 Review #150850 is a subjective opinion of poster.
every month usaa calls me and my husband starting 4-5 days before the due date and they demand that we pay over the phone or run down and western union our auto pmt to them. the excuse, they don't believe you when you say that you mailed it are going to pay it...
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2 comments
Anonymous
#63738

I have been with USAA for 7 years now and have NEVER had a problem with them. ;)

Review
#146149 Review #146149 is a subjective opinion of poster.
Loss
$17
I have been with USAA for 6 years and the first five were great. But this last year USAA has went down on customer service. I have applied for 4 loans and be declinded all 4 times from USAA but the three that were turned down by USAA was approved by Service One. USAA...
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6 comments
Anonymous
#89203

Who Know, apparently you can\'t read.If I had your address I\'d send you one of my financial calculators since you apparently don\'t know how to count. Thanks to Veronica for ...

Review
#143798 Review #143798 is a subjective opinion of poster.
I was hit by a usaa member. company wants to total my truck for cosmetic damage. And wants to give me a salavage title. damage not that bad still can drive my truck. No frame damage. wants to pay $1200 dollars for my truck, worth more than that. People at ussa no...
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3 comments
Anonymous
#572570

I was hit by driver who was cited by police her fault was able to drive away took to my mechanic est is about 733. +body work around 500 usaa called and told me total loss did...

Review
#141382 Review #141382 is a subjective opinion of poster.
Loss
$1900
ABOUT 2 MONTHS AGO I APPLIED FOR A PERSONAL CREDIT CARD WITH USAA---AND " YOUR OPERATOR" MISTAKENLY CHANGED MY MAILING ADDRESS WHICH I HAVE ALL MY MAIL MAILED TO FOR ALMOST PAST 6 YEARS TO ANOTHER ADDRESS---WHICH I NEVER WOULD,VE OK,D !! APPARENTLY MY PAST BILL FOR MY...
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1 comment
Anonymous
#1023248

Hey ***, you know you have a payment due no matter where the bill is going

Review
#141291 Review #141291 is a subjective opinion of poster.
I have been a member with USAA for over 40 years. They used to be a good loyal and trustful company.But in the last 10 years they have been greedy and terrible with their costumers. I just had dammage to my house from Hurracane IKE. Not only it took them over a month...
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1 comment
Anonymous
#67683

I have been dealing with USAA about some financial investments I am making (entrusting my money to) with them. My experience so far with them is causing me some suspicions th...

Review
#141245 Review #141245 is a subjective opinion of poster.