New Reviewer

USAA are Crooks!

USAA is a corporation that is robbing it's robbing Soldiers, Family Members and Retirees. They suck you in getting your trust and your business. Once you think they are reputable business they will stick it to you in either high interest rates, loan...
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3 comments
#551201

USAA Brokerage is full of Crooks and Fraud, do not use there brokerage. High Fees as Well, Very disapointing that they are ripping of Disabled Veterans such as myself

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ID
#202443 Review #202443 is a subjective opinion of poster.
Location
Washington, District Of Columbia
Service
Usaa Loan
Loss
$50
New Reviewer

USAA Tricks & Traps

USAA is using TRICKS & TRAPS to make people feel like they are getting a great deal. In fact, one should always get at least three quotes for mortgages, insurance (auto or life, etc.) I am a commander and every time I obtained other quotes I was able to easily bet their quotes. They are seeking to take advantage of military members, i.e. there user agreements. If you read them, you will see you give up all of your rights in the event of a dispute. USAA user agreement does not protect you only them! USAA makes it sound like it is for your benefit however BEWARE. Seek legal advice if you doubt whose interest these agreements are protecting. One other comment, when I inquired as to the salary of the CEO was making, I was told this information was not to be make public. Stock options, off balance sheet accounting, etc. Sounds like USAA has something to hide.
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1 comment
#236524

I AGREE- USAA MORTGAGE SERVICES IS A COMBINATION OF 3 THINGS- INCOMPETENT MANAGMENT, INCOMPETANT STAFF AND GREED. MY VA MORTGAGE PROCESSOR IN SAN ANTONIO WAS A COMBINATION OF RUDE AND COULD NOT REALLY SPEAK ENGLISH!!

I COMPLAINED TO "YOLANDA"- A STRAIGHT UP GHETTO THUG AND NOTHING EVER CAME OF MY CONCERNS- WALK DO NOT RUN!!!I AGREE- USAA MORTGAGE SERVICES IS A COMBINATION OF 3 THINGS- INCOMPETENT MANAGMENT, INCOMPETANT STAFF AND GREED.

MY VA MORTGAGE PROCESSOR IN SAN ANTONIO WAS A COMBINATION OF RUDE AND COULD NOT REALLY SPEAK ENGLISH!! I COMPLAINED TO "YOLANDA"- A STRAIGHT UP GHETTO THUG AND NOTHING EVER CAME OF MY CONCERNS- WALK DO NOT RUN!!!

ID
#201405 Review #201405 is a subjective opinion of poster.
Location
Columbus, Ohio
Service
Usaa Auto Insurance
New Reviewer

USAA: POOR CUSTOMER SERVICE, Just another big bank.

USAA: POOR CUSTOMER SERVICE, Just another big bank. I was a member of USAA for 7 years. I had a car loan, credit card, and checking account with them. I also had all my bills set on auto-payment through my USAA accounts. In June I lost my job. I immediately called...
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1 comment
#454374

You aint just-a-whistling DIXIE! I had them for ten years and realized when I tried to make them pay for property damages that they were scammers. I wrote thier CEO and told him he shoud be ashamed of the fraud they perpetrate on the US Military. I have asked the Garrison CDR of the Installatoin where I work to black ball them, but rcvd NO support from the military commanders. Anyone who has been ripped off by USAA needs to write the Attorney General of the USA and let them know of the scam USAA has going.

ATTN ERIC HOLDER

U.S. Department of Justice

950 Pennsylvania Avenue, NW

Washington, DC 20530-****

ID
#201261 Review #201261 is a subjective opinion of poster.
Location
Miami, Florida
Product
Usaa Checking Account
Loss
$45

Refusing account access after bankruptcy

I am unable to make payments or check my loan balances online because USAA is refusing to grant access through their technical support group. After completing Ch 7 filing and reaffirming two car loans (combined balances are less than $13k) USAA canceled the security...
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61 comments
#1800849

I filed chapter 7 with 3 USAA CC and they have not blocked the site access.

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ID
#200736 Review #200736 is a subjective opinion of poster.
Location
Dallas, Texas
Service
Usaa Loan
New Reviewer

Mortgage Collection Department

I could not agree more that the customer service is terrible and just outright rude. They forced me to sign an outstanding debt for a home that was eighty-thousdand dollars underwater. I have begged and plead for loan forgiveness, loan modification - you name it. They...
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10 comments
#679873

I agree with the poor service from USAA, especially if you begin having financial difficult. I've been with USAA since 1987.

I am a doctor, and thanks to a former employee who invented a host of alleged 'injuries' while working for me, she filed a lawsuit in the hopes of winning a settlement large enough to fund her retirement. Well, she lost her case at the district court level AND at the supreme court level. If anyone has ever been involved in any type of legal battles, you know that it's very very expensive. I had a USAA backed business insurance policy in place at the time the lawsuit was filed.

After submitting my claim and supporting documents to USAA, they declared that 'no loss has occurred, appeal our decision if you wish". I appealed, and it's almost as if I had done nothing at all. All communication from USAA stopped. I could not get a response from anyone about the business insurance, the claim, the appeal, nothing.

This left me paying for my own legal fees out of pocket. The 6-year long legal case cost me everything I had...retirement, kid's college funds, my thriving practice, everything. Ultimately, I had to file bankruptcy. I had a car financed through USAA at the time, and they repossessed it (almost 2 years after the bankruptcy closed!).

They also decided to block my online access to my accounts. I still have auto, renters, property and fire insurance through USAA, but am actively seeking to change. As soon as had financial challenges, USAA wanted nothing to do with be beyond collecting my premium dollars.

USAA is there for their members when being so benefits USAA.

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ID
#198847 Review #198847 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
Service
Usaa Loan
Loss
$67000

USAA Mortgage Closing Service Company Incompetent

The company USAA Mortgage Services uses to close is incompetent. I had to schedule closing three times because the notary failed to show up to close the first two times. We never received a call either of the first two times from the notary, the closing company, or USAA Mortgage Services that there was a problem with the HUD-1, the notary's previous appointment, or anything else. On the third attempt, the closing company posted the closing documents to the website for the notary to use at 8 PM even though the closing appointment was at 6:30 PM.
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2 comments
#221993

I am posting everywhere I can to warn people about USAA and their horrible treatment of customers (members) - USAA Mortgage is run by mexican immigrants, I am totally convinced of that!! Our VA Mortgage Processor, could not communicate well at all (and I think she cursed out my husband in Spanish) therefore, I will tell everyone I know AND the VA loan center about how Veterans and their families are treated.

I applied alnong with my husband for a VA Refinance a month ago. My husband is 100% disabked as a result if service in Afghanistan- a grenade exploded under him during a "sweep". He is a grunt, an infantryman and would die for his country- and he almost did!! Anyway, our VA Processor kept telling us he has to pay the 3.3% funding fee. Then, she changed her mind and said no he did not. She refused to accept any paperwork from the VA with his rating. This incompetant *** mexican lady put us through *** and back! It finally came to the point that our lock expired not once but twice on us. Had we gone through with the USAA refinance, we would have had another half a percent tacked on to our rate.

I am thinking that this malicious treatment has to be criminal or fraud. I find it hard to believe that a fortune 500 organization would be so "politically correct" in its hiring to reflect the large mexican american population in TX without regard to skill or merit. I understand that they have a consumer reporter on KENS 5 in SA. I have contacted him and they will be airing an expose on USAA Mortgage Services in early Feb 2011.

I want to vomit when I think of the bad people there.

#200861

Please save yourself and DO NOT DO BUSINESS with USAA mortgage. I am posting in sites all over the internet.

The mortgage section of USAA are filled with incompetent people. The posting by "Johny Apples" in the complaintsboard.com hits the nail right on the head! The sentence "The loan processor assigned to us was the most incompetent, lazy, and lease knowledgeable financial services professional with whom I have ever dealt. He never answers his phone, never returns messages left in his voicemail, doesn't respond to repeated E-Mail inquiries regarding the status of our loan..." just made my wife and I laugh out loud!

It is so true. Unfortunately for us, we also missed our closing date. Mind you, it is not because we do not satisfy all 'standards' for the loan. We more than do.

The reasons are simple: USAA is ripe with incompetent people. These employees have very low education and have difficulty speaking english properly. The Supervisor there, called "Yolanda", is someone that certainly should not be in any leadership position. We bargained very hard to get the owner of this particular property to sell at a extremely low price.

Now, we may lose the house because Yolanda and her "TwoPac" sidekicks don't wish to work for their income. Can you imagine? On the day of the closing, we had to haggle on the phone with these hoodlums just to speak to someone in mortgaging. Then, they have the nerve to inform us that there are documents missing that I know were either sent in the packet over a month ago or, at the least, should have been told to us were missing weeks ago.

I say: RUN and throw grenades behind you. DO NOT DO BUSINESS with USAA mortgage.

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ID
#194846 Review #194846 is a subjective opinion of poster.
Location
Columbus, Ohio
Service
Usaa Mortgage

Sorry to hear about your experience

I work for USAA and I can rest assure you. That you are 1 in a million. I prcess about 1oo loan a month. Some are easy and some are very hard and frustrating. It sunds like there was a miss communication between the originator, processor and management. Even more so a...
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6 comments
#260133

TuWow do you have spell check? Usaa is really bad for hiring you. You have single handedly proven to me how bad the company is by your lack of spelling GO GET A DICTIONARY!!!!!

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ID
#187085 Review #187085 is a subjective opinion of poster.
Location
San Antonio, Texas
Service
Usaa Loan
New Reviewer

USAA Screwed me on a first mortgage

Time line: March 2010- pre-approved for $210,000 mortgage, no contingency April 2010 - pre-approval recalled due to contingency April 2010 - pre-approved for $210,000 mortgage with contingency to sell or rent my home Rented my house April 2010 - loan denied due to not...
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5 comments
#166238

really

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ID
#186432 Review #186432 is a subjective opinion of poster.
Location
Tampa, Florida

USAA - Mortgage Services

We are getting our first house in 11 years. We have excellent credit; combined income over 200K; no debt. Our USAA loan processing has been the worst I have ever seen (admittedly, I haven't seen much else). I really did not expect their handling of our loan...
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93 comments
#682321

My wife and I refinanced our home in San Antonio Texas a few years ago. When we bought our home interest rates were falling ( 2000 ) to all time lows at the time.

So I took an ARM 3/1 and the rates just kept falling to 1%. Even when they started to inch back up the spread was big enough to keep the ARM. In 2009 we finally refinanced and took some cash out to pay off some high interest credit cards. The house is worth 200,000 and after the refi we owed 125,000.

USAA did the refi in a New York Minute! It was a 6.0%fixed note. Now I owe 110,000 and want to refi for a better rate. Our scores are in the high 750 to 780 range.

In March I applied with USAA, after all they were our lender! I was talking to someone in Colorado after overnighting all the documents they asked for I was told that everything looked great. Then they start asking for 2 years tax returns but they could not tell me why they needed them! My wife and I are both retired and I am a 100% disabled veteran.

They know everything including what I had for breakfast so they did not get my tax returns. In talking to other lenders they were just incompetent. We were never advised that they had denied the loan! The other lenders that I have talked to told me that " why would they want to lower the rate of someone who was paying off their loan early and was always on time with their payments!".

I do not recommend USAA as a lender. If they thought I was paying down my loan before just wait and see what I can do in the next five years!!!

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ID
#175900 Review #175900 is a subjective opinion of poster.
Location
Frankfurt, Hesse
Service
Usaa Loan

USAA keeps changing the rules of Mortgage Modification

The mortgage modification program (MMP) was devised to help the consumer keep his house. USAA doesn't want to modify the mortgage you have. After starting the process, they lost my paperwork, then the found it, then they asked for the same documents again, then they asked for additional copies of the same documents for a third time, all over the course of four months. The process was only supposed to take less than thirty days and here we are four and a half months later and now they want to see more documents. I'm over USAA mortgage... I'm going to re-fi with someone who gives a *** about those of us who fought for freedom but not the freedom of banks to screw us! Watch out USAA when the economy comes back, you won't!
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2 comments
#697307

I had exactly the same document handling mess with USAA when I tried to refinance. They kept shifting me from one representative to another, and they dragged the process out so long that my rate lock finally expired. It was almost as if they were doing it on purpose so I couldn't refinance...

#126547

The document handling you described is exactly what we're experiencing right now with them on a new mortgage.

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ID
#175396 Review #175396 is a subjective opinion of poster.
Location
Southampton, Pennsylvania
Service
Usaa Mortgage

USAA, Never again!

Had a house fire approximately two years ago. Total loss. Still waiting to settle on personal property. Had to file suit against USAA, they hired high price outside attorney's who are delaying a speedy trial/resolution. Also throwing up smoke screens every...
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5 comments
#384021

Raised my Home Value and Deductible - Your home replacement cost was raised because materials, labor, etc for your area have gone up. Your deductible is a percentage of that total cost. You can't seriously expect any insurance company to insure a 2011 home at, for example 1980's home prices.

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ID
#173595 Review #173595 is a subjective opinion of poster.
Location
Morganton, North Carolina
Service
Usaa Homeowners Insurance
New Reviewer

USAA Mortgage Dept Poor Service

USAA Mortgage Dept employees treatment to customers is HORRIBLE. We are hardly able to get hold of our LOAN SPECIALIST. On top of everything we leave messages on her voice mail and she never returns our calls. We had to keep calling and when we are able to get hold of her, her attitude is horrible. She makes us feel like SHE IS DOING US A FAVOR. In their website states that they suppose to review your documents withing 3 days of receiving it and we still waiting....My husband is shopping around for another mortgage company. USAA is not what it use to be!
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7 comments
#356415

We recently had a terrible experience attempting to acquire a loan. Unreturned calls, late requests for information, and general lack of response to our needs.

We grew so frustrated with the poor customer service that we went an alternative route. The service has gone downhill and although we have been members for over 30 years, we will not go there again.

#222001

I cannot agree more! I dealt with the Yolanda person and her eubonics as well. The *** does not understand basic loan terminology and defended the performance of our processor lady (some mexican that barely spoke english- wow there is a surprise- NOT) the incompetent nit wit that is in charge of the mortgage dept needs to be fired

#216239

I am posting everywhere I can to warn people about USAA and their horrible treatment of customers (members) - USAA Mortgage is run by mexican immigrants, I am totally convinced of that!! Our VA Mortgage Processor, could not communicate well at all (and I think she cursed out my husband in Spanish) therefore, I will tell everyone I know AND the VA loan center about how Veterans and their families are treated.

I applied alnong with my husband for a VA Refinance a month ago. My husband is 100% disabked as a result if service in Afghanistan- a grenade exploded under him during a "sweep". He is a grunt, an infantryman and would die for his country- and he almost did!! Anyway, our VA Processor kept telling us he has to pay the 3.3% funding fee. Then, she changed her mind and said no he did not. She refused to accept any paperwork from the VA with his rating. This incompetant *** mexican lady put us through *** and back! It finally came to the point that our lock expired not once but twice on us. Had we gone through with the USAA refinance, we would have had another half a percent tacked on to our rate.

I am thinking that this malicious treatment has to be criminal or fraud. I find it hard to believe that a fortune 500 organization would be so "politically correct" in its hiring to reflect the large mexican american population in TX without regard to skill or merit. I understand that they have a consumer reporter on KENS 5 in SA. I have contacted him and they will be airing an expose on USAA Mortgage Services in early Feb 2011.

I want to vomit when I think of the bad people there.

#215539

Wow!! I think I did talk to a nicole AND a supervisor named Yolanda.

They were both rude and dumb as a rock when I asked questions about our VA refi in process last week!! what a small world

#210510

USAA Mortgage Serices is truly a nightmare. My husband was an Infantryman that was killed incombat in Afghanastan when he stepped on a mine.

I know the "Yolanda" you speak of. She apparently is a Senior in San Antonio who will never return my calls. She makes sure she avoids me when she sees my number. The loan processor assigned said that she was strictly a contract or "temp" worker and she was simply woking as a temp for Christmas money then she would quit.

I am trying to refinance my home and my rep never returned a call and when she did she BLAMED ME for not locating my huisband;s death certificate within the 3 day window they have. I found it about 2 weeks beofre closing and when I faxed it to her 4 times, she said it was too late- she had "Yolanda" withdraw the file and my $350 was lost and my 4.25% rate was gone!!! I have 2 children under 2 and now I do not know if I can afford to stay in my home. I think that their use of "temp" employees is deploarable!

Also, this "Yolanda" is a total female version of a thug. I will be contacting CNN as well and 20/20 How ironic it is that a company that "wraps" itself in the American Flag is so hypocritical! Do not even get me started on having to talk to offshore call centers in India or eslewhere when I called ni for mortgage status.

The news magzine TV shows will have a field day with this USAA. Disgusting.

#209972

Sounds like you had my loan processor Nicole. She refused to return calls and even e-mails.

My agent said she couldn't believe how hard it was to get ahold of the loan processor. Nicole Malec - please find a new career!!!

#126546

Buying our first house in 12 years, USAA loan processing seems to be incompetently staffed. I wonder if they reserve higher quality-of-service specialists for senior military members/retirees?

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ID
#173155 Review #173155 is a subjective opinion of poster.
Location
Warrensburg, Missouri
Service
Usaa Mortgage
New Reviewer

USAA Finance Co Woes

I am another member that has had problems with an auto loan. They even towed my truck with no notice or calls!!! Turns out they applied my payment to another members account. It took me an entire day at the bank with my other bank manager on the phone to straighten this out. They then told me I had to pay the towing fee. After an ugly scene in the bank managers office, my truck was delivered back to my house. They then followed that up in the last few months with calls stating they never recieved my payment. I had gone to the bank and paid cash. Thank God I saved my reciepts. Back to the bank...reciepts in hand to prove I had made my last 2 payments in cash, in their lobby!!! What in the world is going on? I never really got a clear answer about what happened that time. I did recieve a letter saying that they were sorry for the mixup. I am changing banks. I would not, do not recommend them to anyone.
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1 comment
#303549

This company is a joke and very unprofessional. They have no problem with committing fraud by calling my insurance company pretending to me and requesting that information be faxed to them without my consent and I don't even a car financed through them but my son does.

You'd think that they would have the decency to ask me for a copy of my insurance since I am the primary owner of the policy instead of sneeking around and lying about who they are. Beware of these violaters because they are very shady characters and are liars!

ID
#171817 Review #171817 is a subjective opinion of poster.
Location
San Antonio, Texas
Service
Usaa Loan
Loss
$34
New Reviewer

USAA Mortgage Dept terrible and

I had 4 different people, one a supervisor tell me different things today. The integrity of USAA is no longer. I spent over a hour on the phone starting a loan appt for a home we wanted to make an offer on. I told the agent up front how we planned to rent out our current home once our offer was accepted. He said no problem, you have reserves. The last person told me a whole different story. That I would have to have my house rented out for a year before I could get a loan for another home. Where would I live during that time? The agent's logic was lacking. They also ran my credit report and then apologized for telling me wrong info. Well every employee told me a different story. USAA is terrible and won't use them again.
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33 comments
#659645

Don't you ppl have better things to do than gripe and complain. Go to another lender, go to a nursing home and help.

Get acquainted with family members that have been placed there by their loved ones some poor patients forgotten. Do volunteer work and stop being so dramatic. As a well educated multi-degreed individual of Hispanic and Native American Heritage that speaks several languages, I deplore the fact you LUMP and classify most all of us as "Mexicans". How do you know?

Have you checked their papers for their Country of birth? The culprits are the entities that hire these so called "Mexicans". Yes, sadly the hiring begins from the Federal, State and City levels. These 'Mexicans" are dehumanized, mistreated, underpaid and threatened with deportation if they attempt to report their greedy employers.

I speak from experience, trust me. If all of these 'Mexicans' are deported who will do your dirty work? I dare you to see the movie A Day Without Mexicans that was made in the USA. I believe that is the title of the film.

Get educated and out of your negative window. P.S. I say this with love.

Lastly, don't forget we were there to help you survive and to this day you continue to take our livelihood just as you took our Country, God help us all. Remember, you can't take it with you.

#834171
@PissedConsumer659645

What are you talking about just shut the f%$# up!!!

#642266

This is common we have taken in many new employees, temporary employees and outsourced. So, it is not out of the realm of possibilities that you were told several different "stories".

#636798

USAA Pre Approve me for a home loan and sent me to the cert and and agent to look for a home and then less then 2 months later the and with no change in my credit they changed their minds and denied my App. WTF USAA. Do you know how much work it is to find a home then to be told sorry is wasnt my call to make....

#439648

Movers Advantage has been good with getting setup with a local agent and finding a house but I too had a terrible experience with the mortgage loan department.

We started the loan based on a verbal quote. Soon the actual closing costs estimate was disclosed on the good faith estimate which was twice the amount quoted on the phone.

I was reassured verbally that the the GFE was in error and as the loan process developed it became clear that the closing cost would be in line with what was quoted in the GFE.

After wasted time and earnest money, the not so easy solution was to go with a different lender who was less confusing, had better rates, and could close faster

In all fairness, the banking and insurance department is one of the best.

#428102

I am a current USAA mortgage processor for both the VA and conventional lines of business. I am the first to admit that all the negative comments about the USAA mortgage process and processors are, sadly, correct.

For starters, my co workers were recruited from largely from day labor agencies- that's right, your "loan representative" may have been laying brick or drywalling one day and next day that person is "processing" your mortgage!! Also, we (yeah I admit, I take part in this) make key documents "disappear" if we were having a bad day. For example, a purchase contract or an appraisal can disappear EVEN if you, the applicant keep sending in documents :-) Additionally, voicemails get deleted without getting heard, and emails too (from you, our member). This happens because we resent having the weight of the world on our shoulders while the team leads and Underwriters do almost nothing!! I have caused many closings not to happen- especially purchases when we have the authority to delete entire loan files!

Also, because we are the point-of-contact with the appraiser, title companies, etc., we routinely ask the appraisers to "low ball" the appraisal so the deal falls through. Now, before you start getting all mad at me, please consider the following: If a loan is denied for low appraisal, it is AWESOME because that file falls off our caseload. If the appraisal does come in where we need it to, then it creates a MASSIVE amount of work for us!! It SUXXXX!!

USAA mortgage does not provide us with training and we largely "make it up" as we go along. We do not try to create a bad member experience; however, due to the fact our caseloads aAre so heavy, we do anything possible to "kill" a deal. It sounds horrible, but afterall what would you do if you were one of us?? We don't earn barely above minimum wage and we are 100% "contracted" labor. In other words, we are "temps" and we have no benefits and are expendable!

Make up your own mind if you want to deal with USAA Mortgage- you now have all the facts!!

Melissa K

#636519
@melissakline K

Golly that’s terrible. One issue I’m not clear on is how much you are making.

Even doing the math on your double negative it doesn’t really make sense. Really, I don’t understand your comment, "We don't earn barely above minimum wage”. So you are making well above minimum wage?

Or possibly you are making less? A little unsolicited, but friendly, advice; if you want to be taken seriously, don’t type the way you speak.

#642230
@melissakline K

Oh please. This is fake.

My son works at USAA. You cant delete items from the system. Maybe if youre IT? But regular employees cant .

Contracted labor? Noooo. He said they are not temps?

Yes, he said misinformation may be given at times, but what you wrote? He said you are most likely a competitors employee, or a former usaa employee who was so lazy that you eventually got FIRED.

#414925

My husband's ex-spouse(since 1984) is listed as an eligible co-manager of OUR children's accounts. They didn't have any children, they are my children with my husband!!

If your children have pre-paid credit cards with USAA, click on "add a co-manager" at the bottom of the page to see who pops up on their list. Why won't USAA remove her name from the list of eligible co-managers for our children? They keep saying it isn't a security risk because she isn't on the account, just an eligible co-manager. She would have to know information like, my husband's USAA #, SS#, his date of birth, and his mother's maiden name to get access.

Gee, I wonder if an ex-spouse would know that kind of personal information! After over a year of trying to get them to fix it, they actually called the "ex" to see if it is ok with her to remove her name from OUR children's banking accounts!!! They aren't even her children!! What a violation of our privacy!

Is that even legal?? With USAA, once someone is on your account, they are always listed on your account, even though you may not see it. USAA keeps telling us they can't stop listing the ex because "their members want ex-spouses to have access". They aren't her children!!!

Tell USAA to change their bylaws to allow you to remove ex-spouses from your accounts completely. They say it shouldn't bother us to see an ex-spouse listed above my own name as an eligible co-manager of "my" children's banking accounts. Some reps have even said an ex is listed all over our accounts but we can't see it. Who do they think they are?

Email Joe Robles, CEO, to tell him that after a divorce you have the right to have your accounts separated completely at USAA. What a shame USAA doesn't know how to "do the right thing, because it's the right thing to do" right, Joe?

#396663

Karma is the reason most of you had such horrible time getting a loan. I am disgusted by your comments regarding people of Mexican decent and people who "dont speak english"...one- you are probably as ignorant as you sound in these posts and deserved to be cussed out, 2- KARMA hates ugly people, so you got what you put out in the world, and 3- I am a white woman with a MBA...so dont assume I am a Mexican who is trying to defend myself...shame on you all...

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ID
#170003 Review #170003 is a subjective opinion of poster.
Location
Sacramento, California
Service
Usaa Loan
Loss
$50
New Reviewer

USAA- The best!

Love USAA insurance and banking products! They are truly the best. I've been with them since 1993 and have never been so well treated and received such quality products and pricing from any other. Very pleased! (No, I don't work for them nor do I know anyone who does). Honestly and A+++ company who cares about their products, service, and clients. I appreciate their quality products, service, and pricing. And, like the fact that if I need to speak to one of their representatives, I can actually understand them! Thank you USAA. I gladly recommend you! You have proven you are the Best!
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1 comment
#112694

I've had USAA since 1965 and I couldn't be more pleased--they were there for me when a moving company wrecked all of our belongings and were there for a couple of other claims for home and auto. Even when my credit card number was stolen last year--they promptly handled everything. I think they are absolutely the best company.

ID
#169884 Review #169884 is a subjective opinion of poster.
Location
Great Falls, Montana
Service
Usaa Banking Service
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