USAA
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Verified Reviewer | San Antonio, TexasUSAA helps vendors withdraw fraudelent fees from customer accts
Preferred solution: Full refund
Review in Loans and Mortgages category from Fayetteville, North Carolina
Avoid USAA auto insurance! They refused to pay to fix my vehicle.
Stay away from USAA auto insurance. I was in a hit in run accident 2 months ago.
A large moving truck clipped the front quarter panel of my dodge ram. The vehicle that hit me did not stop after the accident. I took the truck to the USAA recommend body shop and received an estimate. Part of the estimate was to repair the lines rocker panels on my truck and to respray the rest of the panels to match the new repair.
The estimate had a $250 place holder until they could get a quote from the linex dealer. Once the dealer quoted $800 to repair the lines, USAA refused to pay the difference to complete the repair. They have stated "sorry for the inconvenience". I have paid my $500 deductible to have the vehicle repaired and now will also have to pay $550 on top of the deductible to have the vehicle repaired per their own body shop.
The claimed its an "at fault accident" since there is no other issuance to go after. Here is the exact email from USAA! Avoid USAA auto insurance!
Mr. Kramer, I apologize for the delay.
We have determined we will only pay for the affected area of line-x.
I apologize for the inconvenience this may cause , and will follow up with you tomorrow morning going over my conversation with my manager. Thanks, Alex Gage
- Low price
- Will not actually fix your vehicle
Preferred solution: Deliver product or service ordered
Usaa - Deposit Review from Fayetteville, North Carolina
Don't mess up or any future interactions will be HORRIBLE
- Lied too
- Being treated like a criminal
Preferred solution: Let the company propose a solution
Tried To Get Quote, Forced to Create Membership, Couldn't Delete It, Got Lectured By Cust Svc
- Forced membership for auto quote
Preferred solution: To inform others
Auto Claim 12 days ago and I'm still without a rental and USAA is refusing my medical
EX Canx My Insurance.. I was never notified
Preferred solution: Let the company propose a solution
Usaa - Claim Review from Houston, Texas
USAA credit card services are a joke. They have Refused to reverse a mistake they made concerning card payment
- Customer service
Usaa Loan Review
Military don't use USAA ! Russian workers
Optional Coverage Review
HORRIBLE SERVICE! NOT MILITARY FRIENDLY AS THEY CLAIM TO BE!!!
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wow!