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Some guy at my daughter's school side swiped her car and admitted it and had USAA, perfect I thought - get the car fixed - they pay the bill - case closed! NOT!!!

It has been over 100 days since initiating a claim with my insurance company (which I am also not too pleased with) - had the car fixed, paid the big fat deductible, police report clearly states fault etc. still WAITING! Furthermore they at first did not want to pay for a rental car for my daughter while her car was being repaired....hey, your client hit my car remember? Now it has been 21/2 months since the car was fixed and my company says they keep saying the check is in the mail!

This isn't rocket science! THOSE COMMERCIALS ON TV ABOUT HOW USAA PAID FAST ARE BIG FAT LIES!

Review about: Usaa Auto Claim.

Reason of review: Problems with payment.

Monetary Loss: $500.

Preferred solution: Let the company propose a solution.

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