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Just like everyone else here, USAA refused to do business with me after my Chapter 7 discharge. I can certainly understand their position, if they were provide a reasonable amount of data to prove that consumers who filed bankruptcy were costing them more in the...
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#1147029
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I had a charge pending and I called the vendor who placed the charge and it was their vault for they cancelled and reversed the charge. USAA is still showing the charge as pending as of today, 5 days later. I called them immediately after the customer cancelled and let...
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Anonymous
Anonymous

If your account is small enough that a charge pending causes your overdrafts, no attorney will be interested unless you put down at least $10K. Suing a bank is a big project.

1.0
#1146620
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Since September of last year, my fiance and I have had nothing but problems with USAA. It began after my sister and birth mother were involved in a terrible car accident which took my sister and put my mother in ICU for over 6 weeks, only to be sent home to die. I had...
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Anonymous
Anonymous

Sounds like you are asking for a lot and expecting others to pay the price. Get a local credit union account.

1.8
I didn't like
  • Billing
  • Accountability
  • Executive resolution
#1146144
Reply to reviews

Usaa - They do not know what it means to serve.

Usaa
#1132693
Twice I've been in auto accidents that weren't my fault and USAA has made the process harder than it had to be and more painful and time consuming. The only people they serve are themselves.
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Usaa - They have no clue....

Usaa
#1120752
No wonder our banking system is the worst in the world. They do not have trained employee's and only know two words "I'm sorry". They are idiots and act like they don't trust you with your own money. Don't believe one thing they tell you or their TV commercials are a joke. WARNING WARNING KEEP AWAY FROM THESE PEOPLE i'VE NEVER MET A BUNCH OF CLOWNS LIKE THIS. tHEY CAN'T EVEN ANSWER THEIR OWN QUESTIONS. HAT ELSE CAN I SAY....
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Usaa - Poor service

Usaa
#1100263
They decide to drop a coverage with out your approval
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Usaa member wreck at fault.

Usaa
#1040845
1.0
Details
*** active army faggit pulled out in front of me and I couldn't avoid him. Usaa trying to say I'm at 20% at fault as told by witness but doesn't match what he told police. Don't believe in believing police report and don't do a thorough investigation as no law gives the insurance companies the right to change fault or decides who they get to blame.
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Billing Practices
Customer service
Diversity of Products or Services
Interest Rate
Product or Service Quality
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Value for money
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I am not or have not been in military, but have family members who were and a very good friend. Never have I seen such shitty treatment towards our veterans in my LIFE!!! They don't give a rats ***! Lying, stealing shitface commies is what this company is! My friend...
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Anonymous
Charlie

Lol. What are you on about, mate? Inchoherent and rambling.

Anonymous
Anonymous

Garbage belongs in trash can, not on here.

#1143846
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THIS IS THE LETTER I WROTE TO THE STATE INSURANCE COMMISIONER: The Honorable Mike Chaney Commissioner of Insurance State of Mississippi P.O. Box 79 Jackson, MS 39205-0079 Greetings, Reference your 18499 Please help me recover the $500 deductible from my insurance...
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Anonymous
Anonymous

Now, what part of "deductible" do you not understand?

1.0
#1139981
Reply to reviews
I called for roadside assistance because my tire exploded on my way to a chemo therapy infusion appointment at the VA. The woman patched it in and the first person who responded allegedly cancelled the call after he accepted it. I did not know this until I called an...
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h.kitchener
h.kitchener

Yes, get a better insurance company. USAA is not the best in either service or price. You might want to get a quote from AAA. Once you join you can take advantage of their roa...

1.0
#1139881
Reply to reviews
I have had the worst experience with my auto claim with USAA. They have not paid for my rental car which was over $800.00 and they have only paid for 90% of my auto repairs. The body shop had to fight them to get them to pay that much. I am at this point out over...
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Anonymous
Anonymous

Another bogus report.

1.0
I didn't like
  • Claims adjuster experience
#1139679
Reply to reviews
TAKE YOUR BUSINESS ANYWHERE BUT HERE!!! I have had an account with USAA for over 30 years. I noticed about 7 years ago that their insurance (especially homeowners insurance) was sometimes triple what other large insurance carriers was. Then about two years ago I...
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Anonymous
Anonymous

You say it is a lie, but I say that is a reasonable explanation. Good riddance to you.

1.0
I didn't like
  • Entire ongoing ordeal
  • Customer service i received
#1133440
Reply to reviews
I'm a Brain Injured Retired Veteran; the process thru which USAA Mortgage loan is set up is a Fricken Nightmare! Never would I recommend my Worst Enemy apply for a mortgage loan thru USAA. They're here to serve us? ***! I was told multiple different things regarding...
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1.0
#1131981
Reply to reviews
Over the past two months, I have received several telephone calls for a USAA customer on my home telephone. I have had the number for the past 8-10 years and do not know the person they are calling for. About a month ago I called the number left on the voice message...
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Anonymous
Anonymous

Strange, usually collection agencies realize that they are wasting their time. Did you use the words: "wrong number"

1.0
I didn't like
  • No resolution to my problem with the company
#1126944
Reply to reviews