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TAKE YOUR BUSINESS ANYWHERE BUT HERE!!! I have had an account with USAA for over 30 years. I noticed about 7 years ago that their insurance (especially homeowners insurance) was sometimes triple what other large insurance carriers was. Then about two years ago I...
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Anonymous
Anonymous

You say it is a lie, but I say that is a reasonable explanation. Good riddance to you.

1.0
I didn't like
  • Entire ongoing ordeal
  • Customer service i received
#1133440
Reply to reviews
I'm a Brain Injured Retired Veteran; the process thru which USAA Mortgage loan is set up is a Fricken Nightmare! Never would I recommend my Worst Enemy apply for a mortgage loan thru USAA. They're here to serve us? ***! I was told multiple different things regarding...
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1.0
#1131981
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Over the past two months, I have received several telephone calls for a USAA customer on my home telephone. I have had the number for the past 8-10 years and do not know the person they are calling for. About a month ago I called the number left on the voice message...
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Anonymous
Anonymous

Strange, usually collection agencies realize that they are wasting their time. Did you use the words: "wrong number"

1.0
I didn't like
  • No resolution to my problem with the company
#1126944
Reply to reviews

Usaa - They do not know what it means to serve.

Usaa
#1132693
Twice I've been in auto accidents that weren't my fault and USAA has made the process harder than it had to be and more painful and time consuming. The only people they serve are themselves.
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Usaa - They have no clue....

Usaa
#1120752
No wonder our banking system is the worst in the world. They do not have trained employee's and only know two words "I'm sorry". They are idiots and act like they don't trust you with your own money. Don't believe one thing they tell you or their TV commercials are a joke. WARNING WARNING KEEP AWAY FROM THESE PEOPLE i'VE NEVER MET A BUNCH OF CLOWNS LIKE THIS. tHEY CAN'T EVEN ANSWER THEIR OWN QUESTIONS. HAT ELSE CAN I SAY....
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Usaa - Poor service

Usaa
#1100263
They decide to drop a coverage with out your approval
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Usaa member wreck at fault.

Usaa
#1040845
1.0
Details
*** active army faggit pulled out in front of me and I couldn't avoid him. Usaa trying to say I'm at 20% at fault as told by witness but doesn't match what he told police. Don't believe in believing police report and don't do a thorough investigation as no law gives the insurance companies the right to change fault or decides who they get to blame.
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Website
Just applied for Medicare Supplemental ins. and got accepted. USAA sent letter informing me of my acceptance and indicated they were going to draft two premium payments from my checking in Jan. 2018.??? Tried calling this am and was on hold for 25 minutes, finally was...
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2.1
I didn't like
  • Customer service is the worst
#1125890
Reply to reviews
My neighbors illegally blocked access to my property 2 years ago in New Mexico. I attempted to take my neighbors to court to resolve the issue. The defending attorney hired by USAA started a jury trial to run me out of money. After 2 years and $70,000.00 cost to me, my...
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Anonymous
Anonymous

Hire the hit man to off you.

Anonymous
Anonymous

Attorneys defend guilty clients every day. That is their job.

#1120231
Reply to reviews
I was sideswiped on the highway by a man driving a uhaul truck, the man actually followed me off the highway and pulled over, very night gentleman. He gave me his insurance information and we parted. I called USAA (his insurance) & was told an adjuster would contact...
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Anonymous
Anonymous

Nonsense post. U-Haul does not have insurance with USAA.

1.0
I didn't like
  • Integrity and the customer service of lies and laziness
  • Integrity and the customer service
#1118935
Reply to reviews
My brother passed away in March 2017, and had his car financed thru USAA. His wife of almost 50 years was not on the loan BUT she was on his insurance (with USAA). There was some trouble with his getting the life insurance policy money and with the Payments being kept...
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Anonymous
Anonymous

No car payment results in repo. What were you thinking would be different?

1.0
I didn't like
  • Entire ongoing ordeal
#1117751
Reply to reviews
Dear mr. Parker, To get to the point, or one of many points,Firstly, I was a victim of a g******** back in February, my car was stolen, I reported it alongside a myriad of identity theft issues, as these men carjacked me,held me for 10 days drugged then raped me, while...
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Anonymous
Thompson

Get copies of ALL the Police Reports, get off the phone and put this in writing. You need to write emails so you have a record of the contact.Go over to Elliott.Org Christophe...

Anonymous
Anonymous

Sounds like you are not good at the KISS system. Not sure what to do or what advice to offer at this point. Did you have any equity in the car when it was stolen?

1.2
#1117024
Reply to reviews
My wife and I were hit by an uninsured motorist. Our policy has medical, uninsured and underinsured coverage. Wife wife had severe head trauma, I had a concussion and what is commonly referred to as whiplash. USAAs response was to delay the medical payments more than 6...
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Rocky2017
Rocky2017

They lie very well when it comes to getting your business BUT their customer service sucks when you need them. Do like me and never use their services again. Don't beg a com...

1.0
#1116797
Reply to reviews
As part of my policy we have roadside assist. Problem is we called in at 730 am about our vehicle broke down on side of the rode. They contracted with a tow company for 815 am arrival time. After waiting to that time I received another message stating arrival time had...
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#1114897
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