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I have been with USAA since 1968.I was a captain in the medical corp. I object in the strongest terms USAA 's decision to drop Sean Hannity from your ads. i am a loyal USAA member and have always confirmed to my friends and family that USAA is the best company that i...
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#1053230
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USAA dropped FOX News and that is the cowardice those of us in the military do not subscribe to. Suggest they rethink their hasty retreat and show us who are customers that they back our family values, pride, self respect, work ethic, and respect for others instead of...
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#1052336
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USAA claims it was by error that their ads were on Sean Hannity show and the reason for pulling the ads. It is not true. They advertise on Chris Matthews show and others. Servicemen have fought and died for free speech and they suppress it. REgardless of the extra cost...
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Anonymous
Anonymous

Hannity is the one showing dishonesty. Good riddance to you.

Anonymous
Mark Buker

If you can't sponser Hannity; I'm finding new insurance on everything I own!!!

I didn't like
  • Dishonesty
#1052314
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Usaa Auto Claim Review

Usaa
#1040845
1.0
*** active army faggit pulled out in front of me and I couldn't avoid him. Usaa trying to say I'm at 20% at fault as told by witness but doesn't match what he told police. Don't believe in believing police report and don't do a thorough investigation as no law gives the insurance companies the right to change fault or decides who they get to blame.
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Usaa Auto Claim Review

Usaa
#1037613
1.3
Very minor accident end of last year, but still awaiting payment. Unreturned calls, rude representatives, hung-up on, condescending and self-righteous. Not the company it used to be. Moving all my assets.
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Usaa Mortgage Review

Usaa
#1019354
1.0
I'v been a USAA member more than 30 years & today upon asking USAA representative questions pertaining to my mortgage increase....He response was "It was only a SMALL INCREASE". ..The lack of understanding & compassion means shop for another lender...Now.
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Usaa Auto Claim Review

Usaa
#1008100
1.0
I am not insured with USAA, I have allstate! But an insured by USAA hit our parked car and USAA refused to fix all the damage. The car didnt have one scratch on it before it was hit. They only fixed the front end and i had pictures and did all the work fir them. Even got them several estimates. I would say that USAA is a bunch of lying criminals. And would not recommend anyone insuring with them!
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Something has happened at USAA, I'm not sure what is going on. I have banked there for 15+ years and have auto, home, and life accounts there as well. This month, after using mobile deposit for more than a decade, they started putting ALL deposits on hold, and at large...
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Anonymous
Anonymous

AW HECK,I TRIED TO GET A SIMPLE ANSWER OVER THE PHONE ON WHY I HAVE A O BALANCE OWED IN MY BILLING WHEN I KNOW THAT I OWE 599 DOLLARS.THEY KEPT TELLING ME THAT THEY COULD NOT ...

Anonymous
Anonymous

Wells Fargo would be among the worst options -- read the news. Use a small, community bank or even better, a credit union.

#1051272
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My car was legitly damaged by water/ flood damage and they refuse to acknowledge fixing or even totaling out my car. "Christina", claims adjuster assigned was NEVER physically available to speak over the phone to explain ANY decision on my claim. To date, my car has...
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Anonymous
Anonymous

How many CEO's of multi-billion dollar companies do you think would respond to such a trivial question? Ask for a different adjuster. Sounds like you have a poor case.

#1051042
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I purchased a new vehicle ,changed my policy from one vehicle to another and changed my cell number. I assumed it would be a smooth process but i was wrong. I attempted to get information on my policy but only got shrude remarks and giggles in the background. I spoke...
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Anonymous
Anonymous

Yet another bogus report. USAA has never done similar to me in over 30 years. Did you get fired there?

1.3
#1049574
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Usaa does less and less each year for its customers, and in cost savings provides worse and worse service. I could talk about the two $2,000 credit card charges that appeared on the same day from Honk Kong that took them over 3 months to resolve (clearly was not...
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kirbyflys4u
kirbyflys4u

I'm dumping them for Navy Federal Credit Union. Already signed up, got my new checking account debit card, changing my direct deposits within the next week, closing USAA acco...

1.8
I liked
  • Prepaid deposit envelopes
I didn't like
  • Poor value and polices
#1047540
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My car was totaled by a USAA insured driver on Christmas Eve. She was not the owner of the car she was driving and we had to go through her insurance. It took almost a month just to get the claim filed as she did not file it and the car was in storage until today...
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Product
#1046377
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I never do this but my disappointment in USAA is extreme. I have been a member for 20 years. I was an employee for 6 years, and for the life of me I can't understand the way this bank has changed. Today I made a mobile deposit using a money order. Without prior warning...
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Anonymous
Anonymous

Too many fake money orders out there. What is the solution?

1.0
#1045508
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I applied for an auto loan with them I have my homeowners, auto insurance, and a credit card with this company. I have never been late not once. I know they have a right to deny you credit but I also feel that my being a longtime member and always on time should be...
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Anonymous
Anonymous

Credit decisions are based on your credit reports and credit score. Nothing to do with your past membership. Check your credit report for errors.

2.0
#1045500
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