Usaa - Issued insurance policy without authorization

204 of 544 Usaa Reviews

Called into USAA at the end of DEC 2013 to inquire about auto and home insurance.Was disconnected by USAA's "survey request" automated service; and subsequently reconnected to a different agent.

Unbeknown to me the 1st agent issued a home policy without my consent.

If that were not enough-- USAA apparently filters its "member reviews" because my complaint of this practice via the member review method never saw "the light of day" in their system-- it was never published.No wonder all that you ever see on their website are glowing reviews of their service and company; with only a minor slight shown now and then to promote a frabricated image of fairness.

Report Comment

More Review Details

Product or service
Company Policy
Review category
Property Insurance
Review rating
4 out of 5
review #468982
Had an experience with Usaa? Submit review ›
Helpful? 5 Yes 5 0 No 0
Had the same issue 0 Yes 0
204 of 544 Usaa Reviews
Comment as anonymous As anonymous or Login
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Feb 27, 2014 #789532

Seriously? Grow up, kid. They accidentally issued a policy. I'm going to bet they apologized and cancelled it.

0 0 Reply
Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

× You are about to contact

Review submitted through "Contact Us" will not get published on the site or forwarded to Usaa. However, many companies do monitor reviews on our site.

You were reading a complaint about Usaa.
Filing a new complaint about