USAA Complaints and Reviews

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USAA
Main address: 9800 Fredericksburg Road 78288 San Antonio TX
800-531-6095, ,
  • 410+4 mobile complaints
  • $1.7M claimed losses
  • $4.2K average
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  • From mobile
  • USAA
  • 31 minutes ago
  • by anonymous
  • #535487

USAA Mortgage lenders are complete liars. I attempted to refinance and they took at 350 dollar nonrefundable fee after telling there would be no money out of my pocket and then today they tell me I will owe 2658 dollars at closing. I will close all my accounts at USAA starting tomorrow. Add comment

     

  • 2 days ago
  • Credit Cards
  • Credit Card Service
  • 1
  • 1
  • 21

Basically I never signed or verbally agreed to ANY of the fees I was charged by a company. USAA's fraud protection has considerably let me down and now I'm out $150 since the company decided to act in an unethical manner and bill me for services never rendered. USAA's dispute resolution group is a giant joke. I'm shocked they're siding with a company where I never signed or agreed anything... Read more

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  • From mobile
  • USAA
  • Sep 11
  • by anonymous
  • #533111

Usaa sent my mom a letter stating thatshe had took out a loan on her home but my mom never did now.they want her to pay up.or they will take her house please help my.mom never has taken out a loan on her home what can we do Add comment

     

  • Sep 08
  • Loans and Mortgages
  • Automatic Billing
  • 27

I have an automatic bill pay to my health insurance rx plan paid through a trust service. I never had a problem until last year I was cancelled because my insurance company did not receive payment for my policy until it was too late and it had already been cancelled. I have spent close close to $3000 this year on RX claims because they could not get their auto pay to auto pay when it should... Read more

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  • Sep 06
  • Loans and Mortgages
  • Auto Insurance
  • 81

I've been with USAA for many years, I have my auto insurance with them and have always been very pleased, but it sadden me to say that the rest of my banking needs I transferred over to Navy Fereral Credit Union ... Reason being is I bank with both banks and I used to pay all my bills though USAA and use NFCU as my just in case bank. I also would cash & deposit all of my checks at USAA and... Read more

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  • Sep 05
  • Loans and Mortgages
  • Life Insurance
  • 44

I have been a customer of USAA for 19 years for my banking, automobile, renters, and homeowner's insurance and was denied life insurance by them today because of my credit score... I guess that means my life is not worth very much, I'm positive my business won't be either. They wasted a month of my life with their stingy BS. I'll take my business elsewhere by Monday. If someone doesn't pay, just... Read more

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  • From mobile
  • USAA
  • Sep 05
  • by anonymous
  • #530183

I have been a USAA member for 20 plus years. They used to be a company you could trust. As of next payday, I am changing all of my banking and insurance to another company. Add comment

     

  • Sep 04
  • Loans and Mortgages
  • Auto Insurance
  • 1
  • 1
  • 65

We've experienced some financial setbacks this year. When we fell behind our auto insurance payments, so my husband called and was forth-right regarding our situation. He paid $160.00 late Tuesday afternoon and the rep assured my husband that our auto insurance would be up-to-date after he paid another $160.00 the following day. He called USAA back September 3, 2014. After he made the other... Read more

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  • Sep 04
  • Auto Insurance
  • Raleigh, North Carolina
  • Company Policy
  • 55

For 12 years I have been with USAA, I have had a clean record for 12 YEARS! This year I accidentally backed into a tree in florida while we were at the beach, broke out the back window and caused some denting. In December I received a Ticket for failure to make a complete stop at a stop sign, today I find out that USAA raised my premiums by 480 dollars over 6 months! Recap: 12 Years clean driving... Read more

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  • Sep 02
  • Finances
  • Douglasville, Georgia
  • Random Fees
  • 18

I've had an awful experience with money all they've done is take money from my family and I. All these random fees and taking money early. So thanks to usaa I'm homeless right now. Because they took my rent money and won't refund it when I made a payment on the 15ty last month and they decided to take my hard earned money. A full month hasn't even went by. Usaa you suck and don't help anyone but... Read more

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