USAA

I know this blog is for complaints but I just wanted to say there is at least one satisfied USAA customer out there. I just completed 50 yrs as a USAA customer and I am pleased to...

It is very sad that I am having to write about a company that is supposed to care about the military and people. This company does not! I was involved in an accident with a USAA ...

Cannot connect to any of my finanacial accounts. Went through 9 different people & 7 departments & still cannot get to any of my accounts. Telephone promps do not address problem s...

Our home was broken into and our coin collection that we had in a locked safe was stolen. The value of the collection was in excess of $33,000.00. USAA wants to only reimburse us ...

USAA is horrible!!!! In December I was hit by one of their policy holders who was cited for speeding by police as per witness statement. USAA has decided that they were not at faul...

Had hail damage on my car today. Called USAA insurance since my car is under storage insurance to report a claim but since my car is already paid for USAA will cannot cover the dam...

Great product, terrible service. Incident list: USAA hangs up on you in the middle of talking because they are done talking. That was not a disconnect. They argue with you and are ...

Hog wash. As a vet and previous usaa contractor they don't know how to treat anyone. more worried about politics then serving people. They are worthless as an employer. they ha...

USAA has no clue when it comes to home insurance/flood/hazard, they re very poorly trained , big communication break down and very unprofessional. I have been dealing with the same...

USAA Mortgage is supposed to be an advocate for veterans and military members. THEY clearly are not. We qualified for a VA Mortgage loan in 2006 - the VA inspector did not actuall...

My house was burglarized a few weeks ago. I didn't panic because I had USAA and I assumed they were one of the best and took care of the soldiers. *** was I wrong. I will g...

Here's another USAA dis-satisfied customer! I missed my closing date 2 times because of the untrained individuals hired to process my re-financed loan. I wouldn't suggest ...

When I was a part of a military type family, I was treated very well. My ex husband and I had a joint account and money flowed it every payday. Well when my ex decided to wipe the ...

In 2009 I had a fire in my detached garage/mancave, it was totally destroyed. I was told by USAA not to worry I had replacement insurance. Here is how it worked: I was told to list...

I have an auto claim against USAA for an auto accident in which their policy holder was at fault. They are INCOMPETENT at best and heartless at worst. They are rude, inavailable,...

I opened a credit card account with USAA. They set up email notifications for payment. They never sent an email until the account was overdue. That pissed me off so I called up to ...

Currently paying$5000 per moth on first and second mortgage. Asked USAA to consolidate the two loans at a lower rate to have cash to remodel master bedroom. Home was apraised at $...

I've been a USAA customer for years and have full coverage on all my cars. October 24, 2011 I totaled my 2007 Pontiac G6 which I had for less than a month and they want to give...

USAA cancelled my policy. They have the worst customer service in the world. I have a letter from them in which I have saved for everyone to look at and for proof. They claim since...

I called to report a claim. I was very patience going through a laundry list of question was told my wait time was seven minutes. I waited seven minutes someone clicked on the li...

We have been members with USAA for years now. At the beginning of Feb. we were hit by a man who was speeding and ran a red light. He was given a ticket and his insurance company ac...

I am a USAA client and have been for over Four years. I recently had a house fire and had to make a renters claim. It has been nearly two weeks since the fire and they adjuster is ...

Dear USSA since you have said it's because of location and forcasted claims of the area i am always getting increased insuarance rates. So since joplin in MO got hit and ...

Thieves, liars, bureaucrats, and uncaring bean counters. A customer for 15 years we even financed our cars through the company. In January, a 17 year old pulled out into a 55mph ro...

Applied for a VA IRRL, conditionally approved. Welcome email said a processor would contact me in 5 business days. Well for 5 weeks they had a generic CSR, not even in the mortgage...

A month into my insurance policy, I backed into another car and this created just under $1,000 in total damage (to both my and the other person's car). When I went to renew my poli...

I have been banking with USAA for several years. I have never had an issue with them and calling into their service line has always been a great experience. I always get a helpful ...

Google for current news about leaked documents from an anti-climate-change group. USAA apparently donates to climate-change-denying front group "The Heartland Institute". Isn't ...

I am a current USAA mortgage processor for both the VA and conventional lines of business. I am the first to admit that all the negative comments about the USAA mortgage process an...

I have been with usaa for a few years. I served in the air force. I can use my card anywhere in the U.S. without question, but when i make a payment no matter how large or small ...