| USAA Reviews | |
 Beauknerr |
USAA - Hiding under the uniform
This company hides under the uniform. They use it as a way of luring in good customers, veterans. I had auto and home insurance with them and never had a claim. They treat me like...
#292166
Jan 26, 2012
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66
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 DarkVader |
USAA - Inadequate and incompetent auto claim processing.
USAA was the insurer of a motorist who collided with my car. Their driver was at fault, per the police report. USSA took no action citing their insured's non communication of h...
#291822
Jan 25, 2012
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43
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 Anonymous |
Class System for USAA members
I've been a loyal customer of USAA for over 30 years. Last year they switched me over to Garrison Insurance a wholly owned subsidiary. For the past 29 years I have received a...
#291785
Jan 25, 2012
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53
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 NightRan... |
USAA Insurance - terrible business model and customer service
The USAA web site upon registration seems easy to use to start your policy etc. But when you need to remove a vehicle or stop the automatic credit card withdrawals they conve...
#290211
Jan 19, 2012
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115
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 Jboy |
Lacking Customer Service within USAA
There are a number of reasons why I would NOT join USAA again in the future. For those that are considering this company to handle your insurance or financial situation be very we...
#288924
Jan 13, 2012
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157
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 Mwgoody |
USAA RIP OFF
I had a car loan with USAA in the amount of $31,926.00 starting in 2008 and paid it off in May 2011 which was early and while I was deployed to Iraq last year. From May 2011 till D...
#288169
Jan 11, 2012
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237
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 Anonymous |
USAA - Complaint
I am upset because your charge to transfer my money to a checking account, i was only going to transfer $10,000. but because of your charge i took all my money of 41,723.03 out for...
#287843
Jan 10, 2012
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160
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 RetiredA... |
USAA has lost their roots!
"Service. Loyalty. Honesty. Integrity. USAA stands ready to serve" (USAA.com, 2012).So sad, how can they still use the above?! They have lost it all, there is no...
#286929
Jan 06, 2012
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207
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 Anonymous |
USAA MORTGAGE RIP OFF
No matter what you need to do stay away from USAA mortgage. We had to supply 3+ copies of the multitude of crap copies they said they needed. Well over 800 credit score and still h...
#286677
Jan 05, 2012
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216
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 Cheysmommy |
USAA IS AWEFUL! WILL NEVER USE AGAIN!
The same thing just happened to my family! We were approved in June for a new construction home mortgage. Well, obviously it takes more then 3 months to build a house so we...
#286571
Jan 05, 2012
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198
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 Anonymou... |
Fire took my home 12 months ago, USAA has not payed!
USAA is a horrible company. A man broke into a vacant apartment in my building and set it on fire. It took my home and everything in it. I have loyally payed on time for ten years ...
#286061
Jan 03, 2012
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257
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 Anonymous |
USAA - Beware!
What a nightmare! USAA declined the loan the day before closing - They came in with several last minute requests for more and more info all the while saying the closing documents ...
#285187
Dec 30, 2011
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249
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 Anonymous |
USAA - Very rude (hung up in my face) impolite and unprofessional
The body shop keep my car over the maxium amount of day and approved me for an extention on my rental car. But the next day they unapproved it and witdraw money out of my account ...
#284237
Dec 27, 2011
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222
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 USAASUCKS |
USAA Bank cares nothing about military or fraud
They have a fraud dept that does NOTHING when OBVIOUS fraud occurs, they are complete idiots. It is Christmas Eve day and ZERO notification from the bank I have used for almost 10...
#283790
Dec 24, 2011
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258
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 Anonymous |
USAA - The individual did nothing to me
I am a member (I think). I have not been able to get online even after spending about an hour with a very nice rep. The log on and complexity of the process is frustrating for m...
#283389
Dec 22, 2011
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190
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 Kfhousus |
USAA
I have been with USAA for nearly 50 years (my father nearly the same before death. It was the greatest in the world until about 20 years ago when it branched out from auto and home...
#282066
Dec 16, 2011
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335
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 Kclayson |
USAA - Checks are being deposited twice, not by me!!!
Recently a lot of my OLD work checks that I have wrote VOID on are being deposited more than once, and I'm being CHARGED for it!! They are saying I owe them about $2,000 when reall...
#281231
Dec 13, 2011
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260
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 Sodbuste... |
USAA Mortgage Department Stinks
Applied for a refi to pay off my equity loans with USAA, got strung along for 3 months then denied.
My payment would have been $700 less a month than I'm currently paying th...
#280133
Dec 08, 2011
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270
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 J_R_K_de... |
USAA Millitary Joke
I serve the united states and i dont ask for much in return but when i ask the low rate guranteed loan company usaa i get a dont have enough credit history to process loan.. how th...
#279402
Dec 05, 2011
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288
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 Elle731 |
USAA Representatives Lie and Don't Keep Records of Transactions
I'm currently very disappointed with USAA. I never had a problem with them until this year but, the situation was enough to really anger me. I recently closed out a checking accoun...
#279188
Dec 04, 2011
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304
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 Anonymous |
Stay away from USAA's mortgage division
USAA has a horrible mortgage department. I am currently in escrow and my loan processor has only called me once. I am contracted to close in less than 1 week. They informed me toda...
#278945
Dec 03, 2011
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323
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 Patty97051 |
USAA - The WORST insurance in the world!
And if you are in the Military - STAY FAR AWAY from these crooks! My brother-in-law is in the Navy and is out to sea a lot, his wife got in a wreck in his car (her name is not on t...
#277748
Nov 28, 2011
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480
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 Anonymous |
USAA Failure
We've been with USAA (military vet) for over 30 years. My parents were also USAA members for decades before I joined. USAA was the mutual company whom we trusted would unders...
#277059
Nov 24, 2011
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478
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 Anonymous |
USAA Rude Claim handlers
I had no problem with usaa till today i try and figure out with my claim and why no one has called me, then i have Debra Brown of Usaa, get on the phone as rude as can be. Well sh...
#276847
Nov 23, 2011
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610
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 Psychanne |
USAA - Auto insurance
I have my auto insurance with USAA. I have always paid my premiums on time and was pleased at how inexpensive they were. I have uninsured motorist coverage for 100,000. I was re...
#276444
Nov 21, 2011
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450
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 Anonymous |
USAA sucks ***
A few years back, I co-signed on a loan (later learned never to do that), with my brother. He never payed on it. I never knew he wasnt paying on it and one day I went to login into...
#274805
Nov 14, 2011
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530
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 Straight... |
USAA Insurance is Not the best or cheapest
I had USAA insurance for over 10 years, (for home owners, auto, life insurance) and thought they were competitive in price. My Dad served in the military but I did not. I noticed t...
#273783
Nov 08, 2011
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585
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 MMorris0... |
USAA steals from Victim and gives to Spouse/Child Abuser
In October of 2010, my estranged husband broke into my home and tried to murder me to forgo the divorce and child support. Ironically, I was arrested for self-defense. Self-defense...
#272563
Nov 03, 2011
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547
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 Anonymous |
USAA Not Best Deal
USAA is not automatically the best deal! USAA does not provide the best deals with their rates and other services they offer. Always make sure you do your due diligence and get ...
#272269
Nov 02, 2011
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411
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 Anonymous |
Fire to Apt Bldg and USAA refuses to pay out
I justly recently had a fire on my bldg. For 3 months I have gotten the run around with my adjustor. She had told me because my cleaning of my items was close to my cap and the mov...
#271971
Nov 01, 2011
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458
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